Part Time Sales Lead

Five Below•Ithaca, NY

About The Position

The Part Time Sales Lead supports Five Below's store operations and customer experience. The role helps lead store associates, trains crew members to deliver the B.E.S.T. customer service experience, and works to drive sales through merchandising, staff performance, and customer service. The Sales Lead may act as Manager on Duty and may manage store opening or closing procedures. This position is hourly and starts at $16.50.

Requirements

High school graduate or equivalent.
Minimum 1 year of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
Ability to work a flexible schedule to meet business needs, including days, evenings, weekends, and possibly overnight shifts; travel may be required.
Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5 to 10 feet.
Ability to frequently climb and descend ladders, kneel, bend, twist, stoop, and move around the sales floor and stock room.
Ability to frequently communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.

Nice To Haves

College experience preferred.

Responsibilities

Ensure crew members provide excellent customer service through personal contact with customers.
Train the crew on the B.E.S.T. customer service experience and help ensure fast, friendly checkouts.
Help oversee daily activities of store associates and support effective job performance and customer service.
Assist with receiving, unpacking, and organizing new stock for placement on the sales floor.
Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
Occasionally manage store opening or closing, including securing cash, locking doors, setting alarms, and preparing for daily operations.
Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
Drive store sales and control expenses by seeking ways to improve merchandising, staff performance, and customer service.
Partner with the store leadership team on merchandising procedures and World Recovery.
Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.