Sales Lead - Part-time

J.Jill • Louisville, KY

9d

About The Position

J.Jill is seeking a passionate, customer-focused, and results-driven Sales Lead to support store leadership in driving sales and supporting the team. The role centers on building genuine customer connections, delivering an exceptional shopping experience, and contributing to an inclusive store and community culture.

The Sales Lead helps train and coach team members, supports store performance and customer engagement, maintains strong product knowledge, and assists with store operations. Responsibilities also include taking ownership of assigned work, addressing challenges proactively, communicating effectively across organizational levels, and completing additional tasks as assigned.

Requirements

• At least 1 year of retail experience, preferably in women’s specialty retail or a strong sales and customer-focused environment.
• Passion for customer service and building meaningful relationships.
• Ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.
• Ability to perform extensive standing, walking, reaching, bending, pushing and pulling, maneuvering around the store, hanging and folding merchandise, and climbing ladders.
• Ability to operate POS registers and company mobile devices; occasionally operate a trash compactor where applicable and use a hand truck.
• Ability to lift and carry up to 30 pounds and participate in joint or team lifting.

Nice To Haves

• Experience in women’s specialty retail.

Responsibilities

• Develop and maintain strong customer relationships through genuine interactions, serving as a role model for the team.
• Support community engagement initiatives to strengthen the brand’s presence.
• Assist in training and developing team members, leading by example, and providing coaching and support.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to sales targets.
• Maintain knowledge of J.Jill products to help customers make informed purchasing decisions.
• Assist with store operations, including opening and closing, serving as manager on duty, visual merchandising, floor sets, inventory management, and following company policies.
• Take ownership of assigned responsibilities and proactively address challenges with a solution-oriented approach.
• Support leadership in maintaining a meaningful customer experience.
• Adjust communication to suit different settings and audiences across organizational levels.
• Perform additional responsibilities as assigned.

Benefits

• Competitive hourly wage with performance-based incentives.
• Associate discount.
• Opportunities for career growth.
• Supportive and inclusive team environment that values community engagement.
• Employee Assistance Program.
• Additional group discounts.
• Paid time off and paid sick leave may be available to part-time associates in accordance with state and local law.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed