Part-Time Sales Lead - Famous Footwear

Caleres • Petaluma, CA

2d • Onsite

About The Position

The Sales Lead at Famous Footwear helps create a welcoming store environment and engaging customer experiences while supporting the store team and delivering sales results. The role includes modeling integrity, drive, positive and inclusive behaviors, and Famous Footwear’s customer service culture. The Sales Lead assists with coaching teammates on selling behaviors, shares knowledge of trends, recommends shoes and styles to customers, and helps customers find the right fit.

The role also supports store operations, including pricing, inventory, opening and closing, and keeping the store clean, organized, and easy to shop. The Sales Lead follows company policies, uses available resources and partners to complete tasks, communicates direction set by the store manager, and may take on other responsibilities as needed to meet business needs. The schedule may include holidays, nights, weekends, and extended hours.

Requirements

• High school diploma or GED.
• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience or relevant management experience in lieu.
• Previous experience working on a team and motivating others to accomplish a goal.
• Ability to manage multiple tasks and communicate direction set by the store manager.
• Demonstrated ability to mentor and train associates on selling and operational processes.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Responsibilities

• Create a welcoming store environment and inspire teammates through integrity, drive, caring, and camaraderie.
• Support coaching moments that help associates develop customer connection and selling behaviors.
• Drive sales and take accountability for individual goals and their impact on store performance.
• Support retail operations, including pricing, inventory, store opening and closing, and maintaining a clean, organized, shoppable store.
• Follow company policies and work with fellow partners and resources to complete tasks.
• Model Famous Footwear’s customer service culture and deliver attentive, consistently positive customer experiences.
• Promote diversity and inclusivity, help associates feel valued and respected, and maintain a positive, supportive mindset.
• Recommend shoes and styles to customers and help them find products that meet their needs and fit well.
• Communicate direction set by the store manager and manage multiple tasks.
• Mentor and train associates on selling and operational processes.
• Perform other responsibilities as needed to meet business needs.

Benefits

• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Dayforce Wallet access to pay as it is earned, without fees.
• Opportunity to transfer among more than 850 store locations.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow careers at corporate offices.
• 24/7 Employee Assistance Programs with emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED