Sales Lead - full-time
About The Position
Established in 1986 in the Swedish mountains, our love for skiing in untouched terrain and embarking on adventures in the wild run deep. Our purpose is simple: to bring this freeride spirit to the world. With our products, we aim to make adventures possible 365 days a year. We are driven by passion, togetherhood, responsibility and winning spirit. We know that an inspiring spread of unique abilities and personalities contribute to our dynamic culture and our success. Now, we are looking for a new talent to join our team. As a Sales Lead, you'll play a crucial role in driving sales and delivering exceptional customer service. Your focus will be to ensure top store standards, actively training staff and engaging customers to deliver an exceptional brand experience. The position is full time and includes approx. 32-40 hours per week. Join us at our Brand Store in Kitsilano!
Requirements
- 2-5 years of retail sales experience.
- Sales-driven mindset with a customer-focused approach as well as ability to train, delegate and motivate effectively.
- Team-oriented spirit with the ability to thrive in a collaborative environment.
- Great problem solving skills.
- Flexibility to work evenings, weekends, and varied hours as needed.
- High School diploma or equivalent.
- Strong command of English, both verbal and written.
Nice To Haves
- Mandarin and Cantonese are an asset.
Responsibilities
- Greet and assist customers, providing product information, and offering recommendations to enhance their shopping experience.
- Operate the point-of-sale system, handling transactions efficiently and accurately.
- Assist and lead the Visual Merchandise changes of the store following company guidelines.
- Maintain an organized and efficient back of house, continuously improving operational processes to support the sales floor and enhance the customer experience.
- Follow up on KPI's, targets and status of goals regularly as well as ensure company/store policies and procedures are being followed.
- Motivating the team by recognizing strong performance and service, as well as assisting with new hire training, product knowledge and selling tools/technique.
- Ensure that the store is in compliance with all Provincial and Federal laws, including wage and hour, human rights and equal employment opportunities.
- Actively working with marketing material & campaigns, by executing store events to increase community involvement.
Benefits
- 4% vacation pay on all hours worked
- Opportunity for growth and advancement within the company.
- A supportive and collaborative team environment.
- Ongoing training and development opportunities.
- Competitive hourly wage commensurate with experience.
- Flexible scheduling options.
- Clothing allowance and employee discount on all Amer Sports brands.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
