Sales Lead-Santa Rosa Store

The Salvation Army Southern California•Santa Rosa, CA

2d•Onsite

About The Position

The Salvation Army is seeking a Part-Time Sales Lead for their Santa Rosa Store. This role is crucial in providing customers with the best selection, exceptional service, and well-organized stores to support the organization's mission of preaching the Gospel and meeting human needs. The Sales Lead will be accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability. Additionally, this position involves creating a positive and mentoring environment for program participants (Beneficiaries) through collaboration with program staff and implementing effective Work Therapy Assignments to help them improve.

Requirements

High School Diploma or equivalent.
Minimum of one-year previous retail experience.
Must pass background check, which will include Criminal History and Sex Offender Registry.
Ability to communicate effectively with management, store employees, customers and donors.

Nice To Haves

Supervisory experience preferred.

Responsibilities

Takes an active role and partners with the Store Manager in daily store operations, including opening and closing procedures, point of sale operations, inventory management and rotation, merchandising standards, and donations.
Assumes responsibility for all day-to-day store operations, including personnel and cash handling, in the absence of the Store and/or Assistant Manager.
Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability.
Schedules Store Employees to ensure appropriate coverage and coordinates daily team meetings in the absence of the Store Manager and Assistant Manager.
Provides coaching, training, and development to Store Employees.
Ensures high levels of Customer and Donor satisfaction through excellent service and develops strategies to improve service.
Supports Store Manager to ensure Back Room Processing/Warehouse Associates work effectively and efficiently.
Responsible for supervision, support, and conduct reporting of program Beneficiaries if Work Therapy Assignments are in place.
Responsible for the protection and security of store currency, inventory, and property in the absence of the Store Manager and Assistant Manager.
Ensures building is secured during non-operating hours with alarm system arming and alert protocol.
Assures that safety measures are established and maintained consistent with policy and regulations, and that safety issues and incidents are reported immediately.
May transfer or be relocated to other stores based on business needs.
Completes all tasks as assigned by the District Sales Manager, Command Retail Directors and Command Administration.