Phone Sales Representative

Hamilton Plumbing, Heating, A/C, Rooter•Overland Park, KS

4d•$20 - $25•Onsite

About The Position

Hamilton Plumbing, Heating, A/C, Rooter, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience, is hiring a Sales Lead Coordinator. This in-office role supports the in-home sales team by managing and routing incoming leads. The Sales Lead Coordinator acts as the central point of coordination, ensuring the right In-home Sales Representatives are assigned to the right opportunities to maximize revenue and efficiency.

Requirements

Prior dispatch, scheduling, or call center experience required
Proficiency in Microsoft Office and multi-line phone systems
Familiarity with local geography to support route planning
Must report daily to the office (not a remote position) in Overland Park, KS
Flexibility to work assigned shifts and weekend rotations as needed
Must pass background check and drug screening

Nice To Haves

Prior industry trade experience desired but not required

Responsibilities

Route incoming sales leads to the appropriate In-home Sales Representatives based on location, availability, and opportunity value
Manage and prioritize hot, warm, and cold leads to maximize conversion opportunities
Coordinate scheduling between customers and sales representatives
Monitor lead flow and adjust assignments to ensure balanced coverage and productivity
Follow up on unsold estimates and open opportunities
Communicate with field sales reps to ensure alignment on schedules and expectations
Track activity, maintain accurate records, and support reporting needs
Provide a high level of customer service through outbound and inbound communication