Sales Integration Coordinator

KSI Trading Corp • Mechanicsville, VA

3d • Onsite

About The Position

As a Sales Integration Coordinator, you will support the onboarding and activation of customers across multiple industry platforms. This role plays a critical part in ensuring customers are successfully activated, trained, and able to transact efficiently through KSI-supported systems.

The Sales Integration Coordinator will engage directly with customers, conduct outbound communications, analyze platform-generated reports, and coordinate activation efforts in partnership with internal teams.

Requirements

• Ability to work on-site in an office environment
• Proficiency in Microsoft Excel, including basic to intermediate functions (e.g., VLOOKUPs, data analysis)
• Experience making outbound calls and engaging directly with customers
• High level of organization, attention to detail, and time management
• Ability to learn and navigate multiple software platforms efficiently
• Strong communication (verbal and written) and interpersonal skills
• Ability to adapt quickly to changing business and environmental conditions

Responsibilities

• Support customer onboarding and activation for platforms including CCC, OpsTrax, PartsTrader, and the KSI Customer Portal
• Review and analyze reports from various platforms to identify activation status and required follow-up actions
• Proactively contact customers via outbound calls and email to facilitate platform activation
• Guide customers through activation steps and resolve basic onboarding issues
• Maintain accurate documentation of customer interactions, activation progress, and system updates
• Collaborate with Sales, Operations, and Customer Support teams to ensure timely and successful activations
• Provide professional, high-quality customer service throughout the activation process
• Perform other duties as assigned as business needs change

Benefits

• KSI Auto Parts offers a competitive benefits package, including PTO, paid holidays, health, dental, and vision insurance, a 401(k) with company match, employer-paid life insurance up to $50,000, and supplemental insurance options.
• We also provide a $500 employer HSA contribution for those employees enrolled in an HSA-eligible plan.
• In addition, we offer a $500 employee referral bonus, and access to employee discounts through our healthcare and payroll partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees