Sales & Information Associate, Retail Park Store in Tucson, AZ
About The Position
Western National Parks (WNP), a nonprofit partner of the National Park Service (NPS) and the United States Forest Service (USFS), is seeking a Part-Time Retail Store Associate to assist with daily retail operations at the Sabino Canyon Recreation Area in Tucson, Arizona. The retail store is an extension of the public lands experience, and WNP prides itself on helping visitors create lifetime memories. Revenue from purchases supports education, research, public lands projects, and community engagement across 71 national park units and 2 forest service units in Arizona. The retail operations team is looking for passionate team members to support all store functions, including achieving sales goals and maintaining high customer service ratings. Additionally, the role involves maintaining positive relationships with National Park partners. This opportunity is ideal for individuals who love national parks and are motivated to work for an organization with a social purpose.
Requirements
- High School diploma or GED required—unless currently a high school student
- Valid REAL ID driver’s license.
- Proficiency in computer programs including Internet, databases, and Microsoft Office suite (primarily Word, Excel, PowerPoint, Outlook, and SharePoint).
- Knowledge of office equipment including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies.
- Skills in planning, organization, analysis, problem-solving, multitasking, and communication.
- Ability to pass a U.S. Forest Service/USDA background check for mandatory security clearance.
- Ability to pass Western National Park’s independent employment background screening (may include employment, education, criminal, SSN verification, and professional references).
Nice To Haves
- Prior retail and point of sale system experience.
Responsibilities
- Support day-to-day retail store operations.
- Provide excellent visitor and customer service.
- Complete sales transactions.
- Assist retail manager(s) with store duties such as inventory, receiving, stocking, cleaning, organizing, and merchandising.
- Responsible for clean and effective merchandising of products.
- Become an expert in the educational value of store products and communicate their significance to store visitors.
- Assist with special events, as requested after normal business hours and on weekends.
- Help conduct physical inventory cycle and year-end counts to ensure accurate inventory.
- Act as an ambassador of WNP and the USFS to ensure park visitors have meaningful and memorable experiences.
Benefits
- 403(b) Retirement Plan with Employee Match
- Employee Assistance Program (EAP)
- Health & Wellness Resources
- 15% Discount on employee purchases in store
- Employee Referral Bonuses
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
