Sales & Groups Coordinator

SHAMIN HOTELS MASTER•Virginia Beach, VA

4d•$21 - $23•Onsite

About The Position

Shamin Hotels is seeking a detail-oriented Sales Coordinator to support our Sales & Events team at the Sheraton Oceanfront in Virginia Beach. This role is the connective tissue between our sales managers, event managers, and the clients and guests who rely on us to get it right.

Requirements

Experience in hotels or guest services
Proficiency in Excel/Google Suite and multi-line phone systems
Experience with a booking/PMS system required
Excellent attention to detail and strong autonomous task execution
A proactive, service-first mindset
Prior experience in hotels or guest services required
Proficiency in Excel/Google Suite and multi-line phone systems required
Experience with a booking/PMS system required
Excellent attention to detail with a demonstrated ability to execute tasks autonomously
Strong written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

LightSpeed PMS, Marriott brand systems, and CI/TY experience strongly preferred

Responsibilities

Answer incoming calls and inquiries, directing leads to the appropriate Sales or Events Manager
Provide administrative and on-the-floor support to Sales and Events Managers as needed
Generate group resumes and BEOs (banquet event orders)
Respond to client emails regarding bookings and group needs
Assist with managing group room blocks
Anticipate the needs of guests and team members, solving problems creatively and proactively