Sales Greeter/Assistant - Park Place Acura - Plano, TX
About The Position
The Sales Greeter / Sales Department Assistant plays a critical role in delivering an extraordinary client experience while creating lifelong client advocates. As the first person our clients encounter, this position creates a warm, welcoming first impression by greeting guests, offering hospitality, and connecting them with the appropriate team member. In addition to providing exceptional guest service, this role supports the Sales Experience Manager throughout the sales process by performing essential operational tasks that contribute to a seamless client experience and efficient dealership operations, while not directly closing vehicle sales.
Requirements
- High school diploma or equivalent required.
- Must be at least 18 years of age.
- Valid driver's license with an acceptable driving record that meets company MVR requirements.
- Must be able to safely drive and operate a variety of vehicles.
- Strong communication and interpersonal skills.
- Professional appearance and positive attitude.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- Strong organizational skills with attention to detail.
- Must be able to pass all pre-employment screenings, including background and drug testing.
Nice To Haves
- Experience using Microsoft Office preferred.
Responsibilities
- Greet clients as they enter the dealership and provide a warm, professional welcome.
- Offer hospitality to clients and guests.
- Determine clients' needs and connect them with the appropriate sales team member.
- Introduce clients to the appropriate associate to ensure a seamless transition.
- Deliver exceptional guest-focused service that creates lasting positive impressions.
- Know and understand the Client Concern Resolution (CCR) process and utilize it to achieve client satisfaction.
- Assist the Sales Experience Manager throughout the sales process by completing operational tasks essential to producing results.
- Keep demonstration vehicles and inventory prepared and presentation-ready.
- Pull vehicles from inventory as needed.
- Fuel delivery vehicles and demonstration vehicles.
- Wash vehicles as needed to maintain showroom standards.
- Transport sold inventory to the make-ready/preparation center.
- Maintain showroom-ready vehicle presentation at all times.
- Maintain inventory appearance and lot merchandising standards.
- Transport vehicles to clients or off-site locations for service or additional work.
- Assist with monthly physical inventory counts.
- Follow all Park Place Privacy and Information Security Policies and procedures.
- Attend weekly department meetings as assigned.
- Perform administrative duties and other responsibilities as assigned.
Benefits
- Weekly pay
- Paid holidays
- Paid time off
- Paid training
- Stock Awards
- medical
- vision
- dental
- accident
- critical illness
- hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- 1 week paid parental leave
- Health savings
- Flex spending accounts (tax free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
- Professional growth and development opportunities
- Employee assistance program
- Employee discounts on vehicle purchases, parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives
- Aggressive Employee referral program with bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
