Sales Floor Team Member

Goodwill of the Finger Lakes•East Rochester, NY

9d•$0 - $18•Onsite

About The Position

Join Goodwill of the Finger Lakes, where our mission is elevating people, community, and planet for a good today and a better tomorrow. As a Sales Floor Team Member, you’ll play an important role in keeping our stores welcoming, organized, and fully stocked while providing outstanding customer service. Your work helps support programs and services that strengthen our community and create opportunities for the people we serve.

Requirements

High school diploma or GED preferred
Previous retail or customer service experience preferred, but not required
Strong interpersonal and communication skills
Ability to work independently and as part of a team
Commitment to providing exceptional customer service
Willingness to learn new skills and contribute to a positive workplace culture

Responsibilities

Efficiently stock the sales floor with newly processed merchandise, fitting room returns, and new goods
Merchandise and organize products to create an appealing shopping experience
Conduct ongoing quality checks to ensure merchandise is clean, presentable, and ready for sale
Remove merchandise from the sales floor as needed to maintain quality standards and proper inventory rotation
Greet customers warmly and enthusiastically, providing assistance with locating and selecting merchandise
Address customer questions and concerns in a courteous and respectful manner, seeking support from leadership when needed
Operate the cash register, accurately process transactions, and properly package merchandise
Promote Goodwill's Round-Up Program
Maintain an accurate cash drawer and follow all cash-handling procedures
Keep the sales floor, displays, work areas, and facilities clean, safe, and organized
Crosstrain in other store functions and perform additional duties as assigned