Sales Floor Associate PT - Santa Anita

Rebag • Arcadia, CA

1d • Onsite

About The Position

Rebag, a leading e-commerce company in the luxury resale market, is seeking Customer Experience Specialists for its boutiques. These specialists are brand ambassadors responsible for delivering a memorable, educational, and exciting experience to clients. They will leverage Rebag's C.L.A.I.R. technology suite to support the company's values and create exceptional client experiences. The role involves engaging clients from the moment they enter the boutique, educating them about Rebag and the value of their luxury items, and providing an innovative store experience powered by resale industry technology.

Requirements

• Customer minded individual who can engage with Professionalism, Power, Pleasure and Performance
• Bilingual or multilingual preferred
• Relatable and conversationalist not afraid of getting to new faces
• Passion for Fashion and Sustainability
• Tech Savvy
• Demonstrate an interest to be knowledgeable of all Rebag tools and services
• Keep up with resale industry trends and incentives
• Reliable and a team player
• Self-starter who likes to enjoy a new challenge
• Ambitious and willing to achieve goals set forth and wanting to be best-in-class at all things you set your mind to
• Able to present a case study on the industry and what makes Rebag a leader in the Industry
• Comfortable on being on the sales floor for extended periods of time engaging with clients as needed
• Availability to work weekends and evenings
• Lifting up boxes and items according to the business needs
• Legal right to work in the United States

Responsibilities

• Engage clients warmly, promptly & personally, and with the goal of opening the conversation and ensuring they feel welcome
• Understand who our guests are, what brought them to Rebag, and their passion for luxury items, thus creating a comprehensive customer profile
• Educate and excite guests by answering their questions and providing a tailored experience based on their interests and ownership of luxury goods
• Help Rebag build Familiarity, Comfort, and Trust by collecting customer contact information and scheduling appointments for individuals who exhibit ownership of luxury items or are looking for their first must-have luxury piece.
• Provide the highest level of customer service to all current and future clients
• Follow-up with customers through Rebag's CRM platform to build rapport
• Consult on the current market value of their items by utilizing Rebag's Clair Technology Suite
• Consistently aim for achieving sales target monthly

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed