SALES FLOOR ASSOCIATE - CARRIAGE

Memphis Goodwill•Collierville, TN

9h•Onsite

About The Position

This role is responsible for greeting customers, assisting with merchandise inquiries, promoting sales, and ensuring customer satisfaction. The associate will adhere to Goodwill's Guiding Principles and work towards achieving production goals. Key duties include placing and rotating merchandise, maintaining a clean and organized sales floor and inventory, and ensuring dressing rooms are tidy. The position also requires adherence to company policies, safety practices, and reporting of any theft incidents.

Requirements

Ability to greet customers in a prompt, friendly, and courteous manner.
Ability to assist customers with merchandise inquiries and promote sales.
Commitment to ensuring 100% customer satisfaction.
Adherence to Goodwill’s Guiding Principles.
Ability to ensure accurate counts and achieve/exceed MGI production goals (14 racks or carts per day).
Ability to place merchandise in correct locations.
Ability to rotate merchandise from sales floor as needed.
Ability to maintain sales floor and inventory in a clean, neat, and properly displayed manner.
Ability to maintain dressing rooms free of dust, dirt, fallen merchandise, and clutter.
Ability to remove hangers from cash wrap.
Adherence to all MGI and personnel policies and procedures.
Adherence to good safety practices, including reporting safety hazards.
Ability to report all incidents of theft to management or Loss Prevention Manager.

Responsibilities

Greets customers in a prompt, friendly, and courteous manner.
Assists customers with merchandise inquiries and promotes sales.
Ensures 100% customer satisfaction.
Adheres to the use of Goodwill’s Guiding Principles.
Ensures accurate counts and achieves/exceeds MGI production goals (14 racks or carts per day).
Places apparel, wares, shoes, accessories, etc., onto the sales floor in the correct location.
Rotates merchandise from the sales floor as needed.
Maintains sales floor and inventory in a clean, neat, and properly displayed manner to maximize profits.
Maintains dressing rooms free of dust, dirt, fallen merchandise, and clutter.
Removes hangers from cash wrap.
Adheres to all MGI and personnel policies and procedures.
Follows good safety practices, including reporting safety hazards.
Reports all incidents of theft (both internal and external) to a management team member or Loss Prevention Manager.