Sales Floor Associate

MWP Supply dba Cardinal Home Center•Madison, VA

3d•Onsite

About The Position

Cardinal Home Center provides comprehensive solutions to builders, contractors, and homeowners utilizing expertise, inspiration, and top industry building supplies. We are a local fourth-generation family-owned business with over 30 years in the lumber and building supply industry. Our customers have come to depend on the helpful advice our friendly associates provide. We offer competitive pay and benefits in a flexible, family-oriented work environment. We're looking for a motivated Sales Floor Associate who enjoys working with people, keeping merchandise organized, and helping customers find the right products for their projects.

Requirements

The ability to work from both written and verbal instruction.
The ability to effectively communicate with peers and managers to achieve assigned duties and desired management outcomes.
The ability to actively listen to customer questions and complaints and develop solutions that are in line with company guidelines and service culture.

Responsibilities

Interact with vendors, under the guidance of the Store Manager, to rotate inventory and displayed items to optimize sales and profitability.
Ensure that all items for return are properly labeled and returned for store credit.
Collaborate with Marketing Manager in regards to labeling and discounts for low volume/discontinued items.
Communicate any shortages of product appropriately with Purchaser and Inventory Manager.
Restock merchandise on showroom floor.
Maintain clean and dust free shelves and product within assigned area.
Keep floors swept and free of debris within assigned area.
Consult with customers to understand their needs and preferences related to merchandise.
Demonstrate and explain merchandise, selecting and suggesting options suitable for the customer’s needs.
Answer customer's questions about merchandise and assist with purchase decisions.
Retrieve merchandise from sales floor, stock room, or other inventory locations, places special orders.
Answer phone calls directed to the paint room.
Tint paint upon request and color match.
Receive orders and reconcile with invoice.
Fill delivery tickets.
Complete inventory maintenance reports on a weekly basis including the Shoot the Outs document and turns it into purchaser and management.
Cross-train in other departments.
Maintain a safe and clean work environment in the showroom.