Sales Floor Associate - Southaven

Memphis GoodwillSouthaven, MS
Onsite

About The Position

This role is responsible for greeting customers, assisting with merchandise inquiries, promoting sales, and ensuring customer satisfaction. The associate will adhere to Goodwill's Guiding Principles and achieve production goals. Key duties include stocking and rotating merchandise, maintaining a clean and organized sales floor and dressing rooms, and following safety and security procedures.

Requirements

  • Ability to greet customers in a prompt, friendly, and courteous manner.
  • Ability to assist customers with merchandise inquiries and promote sales.
  • Ability to ensure 100% customer satisfaction.
  • Adherence to Goodwill’s Guiding Principles.
  • Ability to achieve and exceed MGI production goals of (14) racks or carts per day.
  • Ability to place apparel, wares, shoes, accessories, etc., onto sales floor in correct location.
  • Ability to rotate merchandise from sales floor as needed.
  • Ability to maintain sales floor and inventory in a clean, neat and properly displayed manner.
  • Ability to maintain dressing rooms free of dust, dirt, fallen merchandise, and clutter.
  • Ability to remove hangers from cash wrap.
  • Adherence to all MGI and personnel policies and procedures.
  • Ability to follow good safety practices including reporting safety hazards.
  • Ability to report all incidents of theft (both internal and external) to a management team member or Loss Prevention Manager.

Responsibilities

  • Greet customers in a prompt, friendly, and courteous manner.
  • Assist customers with merchandise inquiries and promote sales, ensuring 100% customer satisfaction.
  • Adhere to the use of Goodwill’s Guiding Principles.
  • Achieve and exceed MGI production goals of (14) racks or carts per day.
  • Place apparel, wares, shoes, accessories, etc., onto the sales floor in the correct location.
  • Rotate merchandise from the sales floor as needed.
  • Maintain the sales floor and inventory in a clean, neat, and properly displayed manner to maximize profits.
  • Maintain dressing rooms free of dust, dirt, fallen merchandise, and clutter.
  • Remove hangers from the cash wrap.
  • Adhere to all MGI and personnel policies and procedures.
  • Follow good safety practices, including reporting safety hazards.
  • Report all incidents of theft (both internal and external) to a management team member or Loss Prevention Manager.
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