Sales Floor Associate at Millenia in Orlando

Rebag•Orlando, FL

4d•Onsite

About The Position

Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the luxury resale market. Rebag offers a unique business model that prioritizes sellers with upfront payment and a smooth resale experience. The company caters to a growing segment of consumers seeking sustainable and affordable luxury. Rebag operates online and in physical stores across Los Angeles, New York, Miami, and Connecticut. Founded in 2014 by Harvard Business School alumni, Rebag is backed by prominent investors and has raised over $100 million. It was recognized by Fast Company as one of the Most Innovative Companies in 2020 and has been featured in major publications like the New York Times and VOGUE. The Store Experience Leads are crucial in promoting sustainability within the fashion industry. This role involves building rapport, capturing leads, and converting them through charismatic product presentations and excellent follow-through. You will support sales peers, cultivate customer relationships, educate customers about resale, and match the benefits of selling luxury items to customer needs. Success will be measured by your ability to generate new business and create loyal Rebag advocates. The ideal candidate is energetic, highly organized, hard-working, and passionate about fashion, sustainability, and creating exceptional customer experiences. Teamwork is essential, and candidates who support and empower their colleagues will be rewarded.

Requirements

Team-oriented and possesses the ability to work cross-functionally with other groups.
Strong organization, prioritization and time management skills; highly attentive to detail.
Ability to work across multiple systems.
Enthusiastic and passionate about the changes in the resale industry.
Relatable and conversationalist not afraid of getting to new faces.
Passion for Fashion and Sustainability.
Tech Savvy.
Self-starter who likes to enjoy a new challenge.
Ambitious and willing to achieve goals set forth and wanting to be best-in-class at all things you set your mind to.
Able to present a case study on the industry and what makes Rebag a leader in the Industry.
Lead by example at all times.
Comfortable standing on your feet for long periods of time.
Ability to work weekends and evenings.
Ability to lift a maximum of 40 lbs based on needs of the role.
Legal right to work in the United States.

Responsibilities

Maintain the highest degree of customer service to effectively communicate and provide an elevated customer experience.
Strive to meet/exceed personal, category and store sales goals and KPIs.
Effectively build client relationships to support new client acquisition, and retention.
Act as a brand ambassador representing all that Rebag stands for, offering the highest level of customer service, aiming to delight and surprise.
Communicating product and customer feedback to the management team.
Support all company initiatives as they relate to product launches, client service and selling.
Participate in regular training/meeting sessions as needed on product knowledge and new arrivals.
Build upon your strong knowledge of trends and designers/brands.
Ensure store visual merchandising standards are met and maintained.
Responsible for stock operations, processing and properly handling online purchase orders.
Adhere to company policies and procedures at all times.
Maintain all practices, policies and systems as specified by the Rebag Bar philosophy.
Perform store maintenance functions as needed or assigned.
Able to multi-task and coordinate efficiently.
Be flexible with working hours and efficiently deal with any additional ad hoc requests.