Sales Executive Chicago, IL

Buckman

2d • Remote

About The Position

The Sales Executive position is responsible for managing assigned territory. Key responsibilities include overseeing and maintaining the relationship with the account to ensure customer satisfaction and address any issues that arise. The role involves developing and implementing sales strategies to increase revenue, preparing regular sales reports and forecasts to track performance, and informing strategic decisions. Providing exceptional customer service by responding promptly to inquiries and resolving any concerns is also a crucial part of the job.

Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment.

Requirements

• Bachelor's degree
• 4-6 years of job-related experience
• Talent development skills
• Facilitation/training skills
• Metrics/data analytics skills
• Communication training skills

Responsibilities

• Managing the relationship with the customer in a manner that makes Buckman attractive and prevents attrition.
• Having all 8BMS documents updated including Business reviews, service reports (customer requested subjects and frequency), customer entertainment (lunch, dinner, teams building exercises), providing savings projects, responding to service calls as needed, data mining for issues as requested.
• Bringing savings projects to the customer to help improve their process (>10% of sales each year).
• Proposing chemical and/or digital solutions to lower customers costs, identifying process changes and assisting customer with implementation, optimizing applications or process variables/controls. Documented and signed ROBI for all current application and future projects for each account.
• Reaching annual sales targets by increasing volumes or obtaining new applications.
• Commercialing new applications, increasing volumes of existing applications to improve customer performance, working with sales manager to identify target applications.
• Servicing the account in a manner that keeps the customer happy.
• Writing service reports, application testing and monitoring, business review with customers, process and application troubleshooting, responding to service calls, maintaining equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior