Sales Executive

Mutual Trading Company•Chamblee, GA

8h•Hybrid

About The Position

Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. The company has grown for nearly 100 years and commands a premiere position among Japanese foodservice suppliers, also filling a key role as "Culinary Ambassador" promoting Japanese foods worldwide. Since 2011, its affiliate, Yamasho Atlanta Inc., provides a variety of restaurant items ranging from non-food to dry and frozen food products to restaurant customers in Chamblee, GA. The company is dedicated to meet and exceed customers’ expectations and create a unique experience with the explosion of Japanese food and culture in America.

Requirements

Business level English and Chinese bilingual ability is required.
Maintain a valid driver license and a clean driving record.
Able to stay overnight out of town for client visits, as required.
Maintain a positive attitude.
Able to work independently and as a team.
Able to adapt to frequent changes in assignments and workload.
High school diploma required.
Minimum of 2 years of experience.
Strong organizational skills and attention to detail.
Possess basic mathematical knowledge such as markups, discounts, counting inventory, weight and measurement conversions, combining, etc.
Strong customer service, problem-solving, communication and interpersonal skills.
Basic Microsoft Office proficiency.

Nice To Haves

Business level Japanese is preferred.
Associate degree and above strongly preferred.
Experience in preferably in Japanese food industry.
Experience in Japanese restaurant business is a plus.
Knowledge of ERP systems, Microsoft Business Central is highly preferred.
Knowledge of Japanese foods and liquors strongly preferred.

Responsibilities

Meet the monthly and annual sales quota as designated by the manager.
Develop and maintain relationship with potential and existing clients in the designated areas/regions; visit customers to provide support, share information, and sell the Company's products.
Identify and explore potential new clients through various methods, including networking, referrals and cold calls.
Conduct market research, develop and implement sales strategies for the assigned region.
Coordinate with the accounting department to assure the collection of payment in a timely manner.
Collect past due payments from customers.
Maintain high levels of customer satisfaction by providing excellent service and building rapport; troubleshoot product-related issues and handle complaints; resolve them in a timely manner and escalate to the management as needed.
Collaborate with purchasing department, warehouse, and other involved parties to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.
Coordinate urgent deliveries with the customer to accommodate their needs.
Travel to other locations to meet with clients as needed.
Educate customers on how the products or services can benefit them.
Input and update orders within the Company database in a timely manner.
Maintain and safely operate the Company vehicle as per the Company Vehicle Policy.
Participate in the weekly sales meetings.
Attend semiannual inventory count on designated day, possibly on a weekend.
Attend Company events and functions outside of normal working hours.
Perform other duties as assigned.
Obligation to answer to all management as requested.