Sales Executive, Lodging

AvalaraDurham, NC
Remote

About The Position

The Sales Executive plays a critical role in driving Avalara's continued high-growth. You will manage inbound and outbound sales inquiries, advances prospects through the sales cycle, completes the onboarding, and ensures a seamless customer experience from initial engagement through account activation and licensing. You will report to the Sales Manager for Lodging and can work remote.

Requirements

  • 5+ years of sales or customer service experience
  • You have exceeded performance goals
  • Experience maintaining clean records of sales outreach and contacts in a CRM with experience managing pipeline in Salesforce (or similar CRM)
  • Positive and customer-focused mindset
  • You’ll bring experience using AI and AI-related technologies, ready to thrive here.
  • You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
  • You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

Responsibilities

  • Exceed sales and onboarding targets within a high-growth segment of Avalara
  • Manage inbound calls and email inquiries from prospective customers
  • Conduct proactive outbound outreach to produce and grow pipeline
  • Sell Avalara MyLodgeTax to both new and existing customers
  • Guide prospects through the full sales cycle, from discovery to close
  • Partner with Business Development, Sales Executives, Support, and Licensing teams to ensure smooth onboarding and activation
  • Collaborate with Marketing to improve lead generation efforts and campaign messaging
  • Maintain accurate pipeline, activity, and account data in Salesforce, Outreach, Gong, and other sales tools
  • Use AI tools daily to increase productivity, improve engagement, and increase results

Benefits

  • Total Rewards
  • In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
  • Health & Wellness
  • Benefits vary by location but generally include private medical, life, and disability insurance.
  • Inclusive culture and diversity
  • Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
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