Sales Executive In House
About The Position
Hilton Grand Vacations (HGV) is seeking qualified candidates for the position of In‑House Sales Executive to join our Sales team in Waikoloa, Hawaii. The In‑House Sales Executive team is responsible for presenting Hilton Grand Vacations ownership products and programs to existing Owners and prospective Owners, with the objective of generating maximum net sales volume while maintaining a professional, ethical, and compliant representation of the company. Compensation is primarily commission‑based and governed by an established compensation plan. Hourly rate of $16.00, provided as an advance against earned bonuses/commissions. Relocation Assistance is available for qualified candidates relocating to Honolulu, Hawaii. Qualified Sales Executives may be eligible for Real Estate Licensing reimbursement and/or Sign‑On bonuses, subject to company guidelines. Candidates not currently licensed in Hawaii may be eligible for discounted pre-licensing education and real estate licensing reimbursement upon meeting program requirements.
Requirements
- Strong communication and interpersonal skills.
- Ability to work effectively in a guest-focused, sales-driven environment.
- Demonstrated professionalism, integrity, and ethical conduct.
- Ability to obtain and maintain a valid Hawaii Real Estate License (licensing support available).
- Minimum 1 year of proven sales and customer service experience.
- Minimum 6 months of previous timeshare/vacation ownership experience.
- Ability to acquire an active Hawaii Real Estate license
- Ability to work a flexible schedule to include weekends and holidays.
- Proficiency (reading/writing/speaking) in English.
- Ability to resolve sophisticated customer service issues.
- Proven ability to adapt to changes in a fast paced environment.
- High School Diploma or equivalent
Nice To Haves
- Prior sales or customer service experience preferred.
- 2 + years of previous timeshare/vacation ownership experience preferred.
- Two years of Hilton Grand Vacations family experience.
Responsibilities
- Welcome clients and present luxury Hilton Grand Vacation Club ownership products to potential buyers.
- Maintain effective communication with clients and provide follow up to ensure customer happiness.
- Liaise with Quality Assurance Managers to resolve guest related issues as they arise.
- Attend all sales training and sales meeting for key information on Hilton Grand Vacation Club product and related updates.
- Apply selling concepts promoted at Hilton Grand Vacations.
- Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners.
- Perform follow-up interactions to complete a sale online using appropriate HGV technology and adhering to HGV inventory selling guidelines.
- Generate referral leads with each new customer.
- Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies.
- Work well in a team environment.
Benefits
- Medical, Dental, and Vision insurance effective Day One of employment
- 401(k) plan with Company match
- Life insurance coverage
- Employee Stock Purchase Program
- Paid Time Off (PTO), Paid Sick Leave, and Paid Parental Leave
- Team Member travel discounts and additional benefit programs
- Team Member recognition initiatives
- Learning, development, and career advancement opportunities
- Relocation Assistance
- Real Estate Licensing reimbursement
- Sign-On bonuses
- Discounted Pre‑Licensing Education
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
