Sales Events Coordinator

East Fork Pottery•Asheville, NC

7d•$55,000 - $58,000•Hybrid

About The Position

The Sales Events Coordinator supports company revenue goals by coordinating Pop-up sales events as directed by the Sales Project Manager. This role is responsible for the coordination and task management of Offsite Sales Events to ensure that events are executed to brand and operational standards, ensuring premium customer experience and maximized sales. The Sales Events Coordinator upholds and embodies East Fork Pottery’s high standards for person-centered, tailor-fit customer service. Due to the hybrid nature of this role the Sales Events Coordinator will also supplement retail shifts in our Asheville store, and will work with the retail team to help meet and exceed monthly sales goals, while promoting the East Fork atmosphere.

Requirements

2-3 years sales, marketing or event planning experience
Must be at least 25 years of age
Proficient with Shopify, Acumatica and Clickup (or similar POS, WMS and PM software)
Proficiency with Google Workspace
Exceptional written and verbal communication skills
Organizational and problem solving skills with attention to detail and ability to multitask
Must be willing to travel up to 60% of the time
Must have a valid driver’s license (for car rentals as needed)
Ability to respect and communicate across lines of cultural differences
Ability to address conflict by assuming positive intent and seeking to understand
Ability to embrace a mistake w/ out fault
A commitment to center the active process of self awareness

Responsibilities

Work with the Sales Project Manager to coordinate and oversee the execution of sales activations and operational support required for Pop-up Events. Including but not limited to: Planning, scheduling and communicating with partnering vendors and venues, Coordinating freight logistics by managing pickup and delivery schedules and liaising with stakeholders to guarantee timely order fulfillment, Overseeing the management and training of temporary staffing on site during activations, Packing and unpacking offsite inventory, Ordering and shipping event supplies, Organizing and coordinating food and beverage, signage, flowers, etc., Managing all aspects of sales flow during sale: POS, line/crowd management, inventory replenishment and assisting customers on the sales floor, General organization, cleanliness and upkeep of storefronts and storage areas
Travel to assigned Pop-up events and oversee the coordination of team travel as approved by the Sales Project Manager
Ensure all Pop-up customer experiences are aligned with the East Fork brand message and quality standards of operations
Relay inventory, supply, staffing, customer needs to the Sales Project Manager in a timely manner
Stay within approved Opex budget for department: Forecast and submit estimated travel budgets and manage expense account
Maintain communications and coordination with Marketing team and assist with email/social media and design/print tasks as needed for Pop-up Events
Maintain Offsites Clickup Board and Calendars to ensure all stakeholders are aligned
Pull sales reporting and inventory management through Shopify and Acumatica and being able to provide valuable feedback to stakeholders on location performance: Decipher data and collaborate with Sales Project Manager on future planning and forecasting of potential destinations and revenue
Be able to speak knowledgeably about every product we carry in our store
Demonstrate selling and product knowledge strategies to determine the customer's needs and offer suggestions or alternatives
Have a good working knowledge of the technical aspects of our operation as it applies to customer inquiries
Follow all company policies and procedures