Sales Engineer (POS - Gaming)
About The Position
Agilysys exclusively delivers state-of-the-art hospitality technology software solutions and services that help organizations go beyond what they can accomplish with traditional property management systems (PMS), point-of-sale (POS) solutions and food and beverage I & P systems. Our modern, state-of-the-art solutions work standalone to provide best-in-class capabilities or together in a coordinated ecosystem that unifies data and workflows across a property, equipping staff members to delight guests, improve efficiency, and grow margins. Our 100% hospitality customer base includes branded and independent hotels; multi-amenity resorts; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. You can learn more about us by visiting Leading Hospitality Management Software | Agilysys. Position Overview We are currently seeking an experienced Gaming Sales Engineer to join our Sales Engineering team. The successful candidate will work with customers to create and present Agilysys F&B solutions that translate software features into business benefits, solve customer needs, and maximize value for the customer. A familiarity with InfoGenesis POS is required. The Gaming Sales Engineer will help drive our mission of delivering top-notch F&B solutions that address our customers' needs and contribute to our growth and success as a company.
Requirements
- 3-5 years of experience as a Sales Engineer or related customer-facing experience
- Expert knowledge of Agilysys’ F&B Products including InfoGenesis, IG Flex, OnDemand, and KDS
- Deep industry knowledge in the Casino space
- Strong understanding of enterprise software principles (API, relational databases, networking, services).
- Road Warrior: Over 50% travel
- Solid understanding of hospitality business best practices.
- Exceptional verbal and written communication skills
- Enthusiastic personality and a passion for hospitality
- Must be willing to complete all license applications, background checks, security checks and/or any other documentation and provide copies of any identification documents required by any State, Federal or Tribal governmental agency in order to maintain compliance with their laws and to successfully perform in the role.
Nice To Haves
- Bachelor’s degree preferred or equivalent combination of technical education and work experience
Responsibilities
- Product Demonstrations & Presentations
- Pre-Sales Support (Requirements Gathering, Solution Definition & RFP Responses)
- Company Promotion (Trade Shows & Conferences)
- Define the functional and technical solutions for customers in collaboration with Product Owners, including RFI/RFP technical solutions. These solutions will cover the full range of F&B solutions.
- Develop requirements documentation that clearly reflects Gaming customer needs.
- Maintain sales demo environment
- Secures input from all necessary stakeholders as necessary, to ensure appropriate solution is provided
- Coordinates closely with internal sales, sales support, and service resources to align solution design with customer’s business requirements.
- Opportunistically pursue and collaborates with sales to ensure these opportunities are effectively covered and advanced
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
501-1,000 employees
