Sales Engineer
AXXESS CONSULT INC•Dallas, TX
•Onsite
About The Position
We are searching for an experienced Sales Engineer to provide support to our Sales and Marketing teams. A dynamic professional to ensure management, performance, and quality of our team databases to deliver an exceptional experience. A detail-oriented professional to perform quality audits, performance reporting, ensure proper onboarding of new clients, assist in staff development, and perform industry research. A team player to assist in Sales responses and represent the team with other organizational needs.
Requirements
- Bachelor’s degree required
- Experience working in Salesforce.com, Salesforce certification preferred
- Proficiency in MS Office products (Word, Excel, PowerPoint)
- Proficient in data augmentation
- Demonstrate ability to perform operational analysis and manage projects
- Excellent verbal and written communication skills
- Agile and adaptable to pivot to assist additional system-related needs
- Candidate must reside in Dallas or within a commutable distance from our Dallas office, as this is not a remote role.
- All applicants must be legally authorized to work in and currently reside in the United States.
Nice To Haves
- Salesforce certification preferred
Responsibilities
- Support and maintain Salesforce Sales Cloud and Service Cloud Professional Edition
- Ensure optimal configuration, user access, and functionality within Professional Edition constraints
- Manage user accounts, permissions, and profiles to support Sales activities
- Build and maintain personal, regional and national dashboards to monitor sales performance
- Provide ad hoc reporting support to leadership and sales teams
- Ensure reports accurately reflect activity and pipeline status across regions
- Assist with campaign setup, execution, and tracking within Salesforce
- Monitor campaign attribution and provide insights on performance
- Ensure campaigns are integrated into sales processes for accurate ROI reporting
- Support finance and sales forecasting processes with accurate, real-time data
- Enhance data sets through augmentation and integration with additional sources
- Identify and resolve duplicate records to maintain clean, reliable data
- Build and manage Salesforce Flows to streamline user tasks and reduce manual processes
- Identify opportunities for automation within the constraints of Professional Edition
- Continuously refine processes to improve efficiency and data integrity
- Deliver user training on Salesforce, dashboards, and sales processes
- Provide ongoing support through ticket triage and resolution
- Partner with regional teams to reinforce best practices and system usage
- Partner with sales, marketing, and account management to ensure system alignment
- Share insights to improve sales effectiveness and client journey management
- Provide leadership with user and client feedback to inform strategy
- Conduct regular audits of Salesforce data to ensure accuracy
- Monitor sales activity documentation across regions
- Maintain compliance with company standard for reporting and recordkeeping
- Perform additional duties as assigned
Benefits
- Competitive compensation
- company-matching 401k contributions
- 20 days of paid time off
- holidays
- birthdays
- growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
