Sales Engineer

Mimecast • Lexington, MA

31d • Hybrid

About The Position

Mimecast is a recognized leader in email security and has built a connected Human Risk Management platform that spans email security, insider risk management, security awareness training, digital communications governance, and AI-powered threat intelligence. They protect over 42,000 organizations worldwide and are focused on the human layer as the biggest attack surface in cybersecurity. They are growing their US SMB team and looking for a Sales Engineer to bring their full platform story to life for customers and partners. This is a customer-facing role from day one, partnering with Account Executives and Account Managers to drive the technical path to close across SMB and Midmarket customers. The role is based in Lexington, MA, with hybrid working and potential for interstate travel. An experienced SE leader will support and invest in the Sales Engineer's development.

Requirements

• Clear communication and effective presentation skills; ability to present effectively to senior IT and security leaders, adapt message to audience, and hold attention without relying on slides.
• Clear writing and ability to communicate complex ideas in plain language.
• Understanding of how deals work, including the technical win and what helps move a deal forward.
• Experience with structured sales methodologies such as MEDDPICC, Sandler, Challenger, or similar.
• Comfortable qualifying, positioning value, and supporting AEs in building a compelling business case.
• Channel experience: experience working alongside channel partners — running joint demos, enabling partner SEs, or helping partners build their own technical capability around the solutions represented.
• Technical depth: hands-on experience across one or more cybersecurity domains — email security, insider risk and data loss prevention, security awareness training, endpoint protection, or identity and access management.
• Experience as a Sales Engineer or Solutions Engineer, or in a similar role, preferably at a cybersecurity vendor.
• Demonstrated experience supporting SMB and/or midmarket customer segments.
• Hands-on technical knowledge across relevant cybersecurity domains, such as email security, insider risk/DLP, security awareness, endpoint, or identity.
• Strong presentation, demonstration, and written communication skills.
• Demonstrated willingness to learn quickly, ask thoughtful questions, and continuously improve approach.
• Familiarity with AI tools, such as Claude, to aid in day-to-day job requirements.
• Ability to travel to meet business needs, including marketing events and customer, prospect, or partner on-sites.
• Experience working with and enabling channel partners.
• Based in Greater Boston.

Nice To Haves

• Familiarity or experience with SaaS platforms and cloud-delivered security solutions.
• Relevant industry certifications, such as vendor-specific certifications, CompTIA Security+, CISSP, or equivalent.
• Experience working with threat intelligence solutions, such as LogRhythm, Splunk, Rapid7, or Microsoft Azure Sentinel.

Responsibilities

• Own the technical conversation during the sales cycle — from initial discovery through to proof of value and technical close
• Deliver clear, compelling presentations and demonstrations to IT leaders, security teams, and business stakeholders
• Partner closely with AEs and AMs to build deal strategy, qualify opportunities, and align solutions to customer outcomes
• Develop technical discovery skills — going beyond a feature checklist to understand the customer's environment, pain points, and what success looks like for them
• Manage proof of value engagements tied to defined success criteria
• Maintain timely and accurate notes across all opportunities and POVs in SFDC
• Support RFP, RFI, and tender responses with accuracy and commercial awareness
• Handle technical handovers to delivery and customer success teams to protect the customer experience
• Serve as a customer advocate with internal Mimecast stakeholders to ensure customer feedback is documented and reviewed by the right internal teams
• Support and enable channel partners through joint selling, technical enablement sessions, and partner-facing content
• Contribute to field marketing activities including webinars, events, and thought leadership

Benefits

• Hybrid working — balance between office and home that works for you and the team
• A collaborative, tight-knit SE team that shares knowledge and supports each other
• Room to grow your career in a company that values technical people who can also sell
• The chance to work across a broad and growing portfolio — email security, insider risk, awareness training, archiving, and more — not just one narrow niche
• Opportunities to represent Mimecast at industry events, webinars, and speaking engagements — we actively support our SEs in building thought leadership and public profile
• Exposure to customers and partners across the United States
• Belonging at Mimecast: commitment to building an inclusive, diverse community that celebrates and welcomes everyone.
• Consideration for all applicants equally regardless of race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic.
• Support for adjustments or accommodations due to a disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed