Sales Engineer

Ecotrak Facility Management Software

9h

About The Position

As a founding Sales Engineer, you will play a pivotal role in shaping the company's go-to-market strategy, product evolution, and team culture. You will partner with leadership and product teams to define competitive positioning and inform product roadmaps. Your responsibilities include translating complex customer needs into product improvements, crafting value propositions, and designing repeatable processes to shorten sales cycles. You will be hands-on in leading technical presentations, building enablement materials, and analyzing performance metrics. The role requires mastering the product, developing deep expertise in facility management software, and acting as a crucial bridge between product and sales by relaying customer feedback.

Requirements

• 3+ years in a Sales Engineer or technical sales role.
• Industry experience in facility management software, enterprise restaurant technology, or other complex SaaS solutions.
• Proven ability to translate product into value, shaping not just demos but go-to-market strategy.
• Experience building value-based demo strategies, scripts, and large-scale presentations.
• Strong technical aptitude; quick to learn, explain, and position complex SaaS solutions.
• Excellent communication and presentation skills; able to translate technical non-technical.

Nice To Haves

• Founding SE/startup experience

Responsibilities

• Help Build the Sales Strategy – Partner directly with leadership and product teams to define our go-to-market approach, pricing strategy, and competitive positioning.
• Be the Customer’s Technical Voice – Translate complex customer needs into actionable product improvements.
• Design Repeatable Processes – Train the sales team and help them run quick demos with prospects to help shorten sales cycles and deliver exceptional product experiences.
• Demo Innovation – Find new tools and methods to get prospects close to the product even without formal demos.
• Shape the Culture – Set the tone for collaboration between sales, product, and engineering, and play a key role in recruiting and mentoring future team members.
• Hands-On Execution – Lead technical presentations and proofs-of-concept, but also roll up your sleeves to iterate on messaging, build enablement materials, and analyze performance metrics.
• Master our product and develop deep expertise in facility management and related software.
• Design and deliver tailored demos that highlight value and address customer pain points.
• Build demo scripts, strategy, and playbooks to scale the Sales Engineering function.
• Partner with the sales team on proposals, documentation, and technical solutioning.
• Support sales conversations by addressing technical questions and objections.
• Act as a bridge between product and sales, relaying customer feedback to inform roadmap.

Benefits

• Competitive salary and performance-based incentives
• Full benefits package: medical, dental, vision, life, and 401(k) with 4% match
• Unlimited PTO
• 12 paid holidays
• Tuition reimbursement
• Team-building events
• Company swag
• A collaborative, innovative team where you’ll have the chance to build from the ground up

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed