Sales Engineer (Remote-US)

Black Rainbow•Reston, VA

6d•Remote

About The Position

BlackRainbow is looking for a Sales Engineer / Presales Consultant to support the growth of its NIMBUS investigation and case management platform across Corporate, Law Enforcement and Government markets. Who We Are: BlackRainbow was founded to address the inefficiencies in investigation case management experienced by Investigators across Law Enforcement, Government, and Corporate at an enterprise level. Our flagship product, NIMBUS, is rapidly becoming the global standard for innovative case management solutions. With over two decades of experience supporting Investigators and Analysts in more than forty countries, we understand the unique challenges of both public and private sector investigations and build solutions that meet their evolving needs. What We Are Looking for: The Sales Engineer sits at the centre of sales, product, and delivery, working closely with Account Executives, Product Managers, and customers to design, demonstrate and validate complex investigation workflows covering: Digital Forensics eDiscovery Insider Risk & Threat Incident Response Compliance & Governance Quality & Accreditation The Sales Engineer will be responsible for translating real customer problems into compelling technical solutions, running high-impact demonstrations, and supporting customers through evaluation, proof-of-concept and procurement.

Requirements

Two years experience in Sales Engineering, Presales, Solutions Consulting or Technical Consulting in enterprise software.
Strong understanding of investigations, forensics, eDiscovery, risk, compliance or case management.
Proven ability to run: Technical discovery, Product demonstrations, Proof-of-concepts
Excellent stakeholder communication with both technical and non-technical audiences.
Ability to work across multiple deals simultaneously.
Comfortable presenting to: IT, Operations, Compliance, Senior leadership
Successfully undergo a standard U.S. criminal background check
Willingness to travel periodically to engage with customers and prospects across the U.S. and internationally

Nice To Haves

Law Enforcement, Government, Financial Services or Regulated Enterprise experience.
Knowledge of: ISO standards, including ISO 17025 and ISO 17020, Digital Forensics workflows, Insider threat programs
Experience with: APIs & integrations, Cloud platforms (Azure/AWS), Security & data governance
Bachelor's degree in relevant technical field or equivalent experience

Responsibilities

Act as the technical lead in sales opportunities from early discovery through to contract signature.
Run deep technical discovery with customers to understand investigation processes, governance needs, risks and integrations.
Design and deliver tailored NIMBUS demonstrations aligned to real-world use cases.
Support RFP / RFQ / tender responses, including technical questions, architecture, security and compliance.
Lead proof-of-concepts and pilot projects, defining success criteria and validating outcomes.
Design end-to-end investigation workflows across: Digital Forensics, eDiscovery, Insider Risk, Incident & Crisis Management, Corporate & Law Enforcement investigations
Advise on system architecture, deployment models and integrations (cloud, on-prem, hybrid).
Work with Product and Engineering to shape new features driven by market demand.
Act as a market expert for designated verticals (Corporate, Financial Services, LE/Gov).
Maintain and evolve demo environments, use-case libraries and value propositions.
Feed structured insight back to Product on: Buying drivers, Competitive landscape, Emerging risks and regulations