Sales Engineer

Segra•Knoxville, TN

13d•$90,000 - $110,000•Onsite

About The Position

We’re seeking a Sales Engineer with a strong technical background and a passion for designing impactful solutions that drive customer success. This role is a key part of our sales organization, supporting revenue growth and delivering exceptional customer experiences. Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry leading service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years. At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.

Requirements

3+ years of experience in telecommunications or a related technical field.
Strong presentation, communication, and listening skills.
Solid understanding of network transport delivery and design.
Experience with WAN, MPLS, SD-WAN, Cloud Services, Firewall, UCaaS, SIP Trunking, PRI, and Wi-Fi.
Industry certifications in Route/Switch, Cybersecurity, or Data Center/Cloud technologies.

Responsibilities

Engage with prospects to assess network needs and design tailored solutions.
Deliver technical presentations and product demos (e.g., SD-WAN, Firewall, Hosted Voice, Cloud).
Collaborate with Sales to develop strategies that leverage Segra’s fiber infrastructure.
Ensure proposed solutions align with Segra’s network capabilities and implementation standards.
Train and educate the sales team on Segra’s products, services, and industry trends.
Gather technical documentation and collaborate with customer and internal teams post-sale.
Act as a liaison between Sales, Product Management, and Engineering to share field insights.
Create network diagrams and detailed scopes of work for customer and internal use.
Provide ongoing technical consultation to foster long-term customer relationships.