Sales Enablement Specialist - Los Angeles, CA

Otter • Los Angeles, CA

4h • Onsite

About The Position

Otter helps restaurateurs succeed in online food delivery by providing software that increases sales, reduces order issues, and decreases delivery headaches. Restaurants globally, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly, trust Otter's software. The company is seeking a Sales/GTM enablement specialist who is excited about building scalable sales training content that can be delivered through a variety of modalities to group and individual learners. The ideal candidate will also continuously adapt the curriculum & content to account for rapidly-evolving product, sales processes, and tools stack.

Requirements

• 2-5+ years of domain experience in sales enablement or sales training
• Knowledge of GTM enablement programs, sales methodologies, and best practices.
• Excellent communication and presentation skills, with the ability to effectively convey complex concepts to diverse audiences.
• Proven ability to work with stakeholders, understand needs and translate vision into a clear strategy.
• Experience working within a global, cross-functional team environment and an ability to lead, influence, and continuously improve people and processes.

Nice To Haves

• bonus points if you’ve been in a direct sales/business development role in the past

Responsibilities

• prepare new-hire account executives by conducting orientation to Otter’s product and sales process, developing individual coaching plans, and providing resources and assistance to ensure effectiveness.
• create learning content to support individual and group learning paths, including live presentations, videos, online courses, and skills assessment tests.
• Deeply understand the customer journey and observe sales encounters (empirically and through data) to make iterative optimizations to the sales process, informed through data-driven experimentation (e.g., A/B testing).
• Develop self-service training materials and resources to empower employees to continue their training independently.
• Collaborate with the GTM leaders and Sales Operations to ensure tools positively support the sales process.
• Partner with Product Marketing to jointly execute go-to-market; coordinate with Regional Sales Operations to operationalize (for example, pushing leads/tasks proactively to sales reps).
• Establish key metrics to measure the efficacy of sales training investment (ROI on training hours).

Benefits

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• Pet insurance discount.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Discretionary vacation days
• 8 paid holidays per year
• Paid sick time
• Paid Bereavement leave
• Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed