Sales Enablement Program Manager

RELX•Dayton, OH

1d•$90,500 - $158,800

About The Position

The Sales Enablement Program Manager will lead product and go-to-market (GTM) enablement programs, ensuring customer-facing teams are prepared for new product launches and strategic initiatives. This role involves collaborating with leaders across Product, Product Marketing, and GTM to understand launch strategies and translate them into actionable enablement plans. The position requires designing and delivering engaging learning experiences that build product knowledge and customer understanding, with a focus on translating complex legal and technical concepts into practical, value-driven communication. A key aspect of the role is to apply legal expertise to connect new products and capabilities to real-world customer needs and tailor enablement to specific legal markets. Continuous improvement of enablement platforms, processes, and resources is also a core responsibility, leveraging data and feedback to enhance effectiveness and explore new technologies, including AI.

Requirements

Juris Doctor (JD) required
5+ years of relevant professional experience in legal practice, legal technology, sales enablement, learning and development, program management, sales, customer success, solutions consulting, product enablement, or a related field.
Strong understanding of legal professionals and workflows, with the ability to quickly learn new technologies and translate complex capabilities into relevant use cases and customer value across different legal markets.
Demonstrated strength in program management, training and facilitation, and executive communication, with the ability to manage competing priorities while making complex information clear, engaging, and actionable.
Proven ability to build credibility and collaborate across Product, Product Marketing, GTM leadership, and customer-facing teams in a fast-paced, agile environment where priorities and timelines evolve quickly.

Responsibilities

Lead enablement programs for new products, enhancements, and strategic GTM initiatives from planning through execution, managing multiple concurrent releases, stakeholders, and priorities.
Monitor product roadmaps and agile release plans to anticipate enablement needs and ensure customer-facing teams are prepared for upcoming launches.
Partner with Product, Product Marketing, and GTM leaders to understand launch strategy, customer value, target audiences, timing, and desired outcomes, translating those priorities into actionable enablement plans.
Provide structure and visibility across initiatives by managing milestones, dependencies, risks, and readiness while adapting to rapidly evolving product and business priorities.
Build trusted relationships with Product, Product Marketing, GTM leaders, Sales, Customer Success, Solutions Consulting, and other key stakeholders.
Partner with leaders to determine the right enablement strategy and level of support based on the launch, audience, customer impact, and business priorities.
Facilitate cross-functional discussions that drive alignment on readiness needs, responsibilities, timing, and execution.
Bring the customer-facing perspective into launch planning while synthesizing complex information and clearly communicating recommendations, risks, and decisions to senior stakeholders.
Design and facilitate live, virtual, and self-directed learning experiences that build product knowledge, customer understanding, and confidence.
Translate complex legal and technical concepts into practical learning that helps teams understand what a capability does, why it matters, who it matters to, and how to communicate its value.
Partner with subject matter experts to create engaging learning and supporting resources, including playbooks, launch guides, demo guidance, talk tracks, battlecards, and FAQs.
Maintain and continuously improve onboarding and ongoing learning based on evolving products, GTM strategies, learner feedback, and engagement insights.
Apply legal expertise and an understanding of legal workflows to connect new products and capabilities to real-world customer needs.
Tailor enablement to the workflows, challenges, and priorities of the distinct legal markets we serve.
Partner with subject matter experts and GTM stakeholders to identify relevant customer scenarios, use cases, value propositions, and opportunities.
Help customer-facing teams move beyond features and functionality to confidently communicate meaningful customer outcomes.
Improve the platforms, processes, and communication channels used to deliver product and GTM information to customer-facing teams.
Use engagement data, stakeholder feedback, and resource utilization to evaluate effectiveness and identify opportunities for improvement.
Ensure enablement resources remain current, accessible, relevant, and easy for customer-facing teams to find and use.
Identify opportunities to simplify processes and apply new technologies and AI-enabled approaches to improve how enablement is created, delivered, and consumed.