Sales Education & Enablement Specialist
About The Position
DocuWare stands for globally distributed, international teams and an open corporate culture that invites you to help shape it. Would you like to be part of an innovative company whose solutions are digitizing everyday work in a wide range of industries? In that case, we are happy to welcome you to the team. As the Training Specialist, you will be responsible for enabling our sales team and partners to sell, demo and configure the DocuWare solution for our customers. This is a weekly hybrid role out of our Beacon, NY office. Oral and written communication skills in English and Spanish are required.
Requirements
- Oral and written communication skills in English and Spanish required.
- Bachelor’s degree in education, engineering or business administration or equivalent experience.
- Adapt to different learning techniques and skill levels to maximize understanding of our solutions.
- 2+ years in training and/or technical support preferred.
- Application skills, including Microsoft Office and other collaboration / CRM solution.
- Savvy in using modern presentation tools live and remote in online meetings.
- Ability to understand the customer buying journey for creating and deliver sales trainings including sales methods such as SPIN.
- Ability to understand business process and translate into system-based workflows though scripting.
- Ability to understand complex software solutions for implementation and configuration.
- Ability to work independently as part of a global team.
- Strong communication, networking and interpersonal skills.
Nice To Haves
- Previous experience with DocuWare or Document Management solutions a plus.
- Oral and written communication skills in English and Spanish preferred.
Responsibilities
- Manage and conduct training for Sales and Partners.
- Determine training content, methodology and didactics.
- Create, update and further develop training concepts based on specific needs as well as standard needs - including outlining the respective module content.
- Create and further develop training materials (e.g. training documents, eLearning, exams, certifications).
- Enable other trainers on specific trainings developed.
- Collaborate and closely align with Sales, Partners and other departments on the creation of training concepts.
- Support in creating and maintaining product demos for Sales and Partners.
- Provide subject-matter expertise to Sales and Partners at relevant meetings and events.
Benefits
- The pay range is between $63,000 to $70,000 depending on experience.
- This is a salary position with a standard 40 hours work week, Monday to Friday from 8:30am to 5:00pm EST.
- DocuWare funds $2,000/$4,000 annually towards single/family HDHP deductible
- Your choice of 4 medical plans (HDHP, EPO, PPO)
- Short Term Disability (100% company paid)
- Long Term Disability (100% company paid)
- Group Term Life insurance (100% company paid)
- 401(K) with company match
- 12 annual paid holidays and generous PTO plan
- One day off a year to volunteer to your charity of choice.
- Profit Sharing
- Internationally growing and well established company
- Thorough onboarding & induction period
- Training and development opportunities
- Participation in a positive intercultural company culture with an openness to new ideas
- Virtual instructor led fitness offerings.
- Access to Udemy training academy and Tuition Reimbursement
- Flexible Spending & Dependent Care Accounts
- Company events and more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
251-500 employees
