Full Sales/Time Dispatcher

495 Garage Door•Silver Spring, MD

2d•Onsite

About The Position

495 Garage Door is seeking a Full-Time Sales/Dispatcher to join their dynamic team. This role requires on-site presence and is ideal for someone looking to build a career in sales and dispatch operations within the garage door services sector. The company offers a thriving work environment with opportunities for growth and learning in a market-leading company known for quality and reliability.

Requirements

Proven experience as a dispatcher, in customer service, or in a sales role (minimum 2 years preferred).
Strong verbal and written communication skills with a professional demeanor.
Excellent organizational and multitasking ability, capable of working in a fast-paced environment.
High proficiency in using computers, email clients, and scheduling software.
Familiarity with the geographical layout of the DMV area is highly advantageous.
Ability to read maps and create efficient driving routes for technical staff.
A positive, self-motivated outlook, and the ability to work collaboratively within a team.

Responsibilities

Answer incoming calls and assist with customer inquiries effectively.
Schedule and dispatch technicians/drivers to job sites while optimizing route plans for efficiency.
Maintain accurate and up-to-date customer and job records in our database.
Conduct follow-ups with clients to confirm service satisfaction and manage appointments.
Identify and generate sales leads, and contribute to closing sales opportunities.
Coordinate daily schedules and provide timely updates to team members to ensure smooth operations.
Execute general administrative duties including filing, managing emails, and preparing reports as assigned.