Sales Director

MCR Hotels•Pompano Beach, FL

20h•Onsite

About The Position

The Director of Sales will be responsible for meeting and exceeding group booking goals, increasing Average Daily Rate and Occupancy Growth, growing market share on an annual basis, revenue maximization and expense control, and sales and/or events department oversight. This role also involves maintaining client relationships and networking. The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests, and this role contributes to achieving great guest satisfaction scores.

Requirements

Previous supervisory experience preferred.
Progressive experience in the hospitality, hotel, restaurant, or service industry, including Rooms and Food & Beverage departments preferred.
Must have a positive attitude and willingness to learn.
Possess highly developed verbal & written communication skills.
Ability to influence others, negotiate, provide friendly service, and possess professional selling skills.
Must be able to work independently and simultaneously manage multiple tasks.
Must have attention to detail, meet deadlines, and demonstrate strong organization and presentation skills.
Ability to read, write, understand, and communicate effectively using the English language.
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, procedure manuals, newspapers, periodicals, journals, and manuals.
Ability to write routine reports, correspondence, business letters, summaries, and reports in English using a prescribed format and conforming to all rules of punctuation, grammar, diction, and style.
Ability to speak effectively in English before groups such as customers or employees.
Ability to read and interpret business records and statistical reports in English.

Nice To Haves

Bachelor’s or Associate’s Degree Preferred.

Responsibilities

Proactively develop quantifiable action plans and conduct site inspections to meet and exceed group booking goals.
Develop and execute strategic plans to achieve optimal occupancy and ADR growth.
Coordinate with revenue and pricing teams to focus on building pipelines for key dates and soft periods, secure new business, and demonstrate proactive sales efforts to grow market share.
Maximize total revenues and control expenses to meet and exceed hotel profitability objectives.
Oversee operations of the hotel sales function, including sales, follow-up, and sales administration.
Execute and support the operational aspects of business booked, including generating proposals, writing contracts, and customer correspondence.
Oversee the event management of group bookings and ensure a seamless on-property experience with friendly service for all contracted customers.
Maintain a clean, spotless, well-organized, and safe hotel at all times.
Build and maintain professional and active relationships with clients, third-party meeting planners, referral sites, and other key sources as lead generators.
Maintain strong visibility in the local community and industry organizations by positively representing the hotel on site visits, trade shows, and sales calls.
Attend any meetings and other functions required by the hotel or management, even outside typical office hours.