Sales Director – Habitat Care, Chewy.com

PGBPGNGLOBAL•Mason, OH

40d•$172,000 - $220,000•Onsite

About The Position

Are you ready to build and scale a breakthrough pet friendly brand? We are seeking a highly entrepreneurial and results-driven Sales Director to lead our partnership with Chewy.com, one of the fastest-growing and most influential eCommerce retailers in pet care. This role offers a unique opportunity to shape go-to-market strategy from the ground up, working at the intersection of startup agility and world-class retail execution. You will be responsible for establishing our brand as a category leader within Chewy, unlocking growth through best-in-class digital shelf execution, data-driven strategy, and strong customer partnership. Role Overview As Sales Director, you will own the end-to-end customer relationship and business performance, leading the development and execution of our growth strategy. You will operate with a founder mindset, navigating ambiguity, building scalable processes, and driving rapid test-and-learn cycles to accelerate growth.

Requirements

6–10+ years of experience in eCommerce, digital commerce, or omnichannel sales, preferably with Chewy, Amazon, or similar platform in the pet space.
Proven track record of driving online retail growth and managing large-scale customer relationships
Strong understanding of eCommerce fundamentals (digital shelf, SEO, conversion optimization, retail media)
Demonstrated ability to operate in a startup or high-growth, ambiguous environment
Strong analytical and strategic thinking skills; ability to translate data into action
Exceptional leadership and influencing skills across cross-functional teams
Excellent communication and storytelling abilities with both internal leaders and customers

Nice To Haves

Experience in pet care, CPG, or health/wellness categories
Familiarity with subscription-based models (e.g., Autoship) and recurring revenue strategies
Experience launching new brands or innovation within eCommerce platforms
Deep understanding of pet parent behavior and category dynamics
Expertise in Autoship / subscription growth strategies
Strong collaboration with merchant + media teams to drive conversion and retention
Builder mindset: creates structure where none exists
Comfort with ambiguity and rapid iteration
Ability to prioritize ruthlessly and focus on highest-impact work
Willingness to operate both strategically and hands-on (“player-coach”)

Responsibilities

Own and lead the Chewy.com business, delivering against revenue, profit, and share growth targets
Develop and execute a Joint Business Plan aligned to Chewy’s strategic priorities and shopper needs
Serve as the primary point of contact for Chewy, influencing across merchandising, marketing, supply chain, and media teams
Drive best-in-class digital shelf execution, including PDP optimization, content strategy, SEO, ratings & reviews, and assortment strategy
Partner closely on Retail Media (Chewy Ads) to maximize visibility, conversion, and ROI
Continuously analyze key metrics (traffic, conversion, basket size, repeat rate) to unlock growth opportunities
Build scalable go-to-market strategies tailored for a digital-first pet care brand
Lead rapid test-and-learn experimentation across pricing, promotions, bundles, and innovation launches
Identify and unlock white space opportunities in pet care categories (e.g., grooming, hygiene, wellness)
Partner with marketing, supply chain, R&D, and finance to ensure end-to-end execution excellence
Align on demand planning, inventory strategy, and in-stock targets to support high-growth scale
Translate consumer and customer insights into actionable business strategies
Leverage eCommerce analytics tools (e.g., retailer portals, media dashboards, syndicated data) to drive data-informed decisions
Develop compelling business cases and storytelling to influence internal and external stakeholders
Monitor competitive landscape and category dynamics to inform strategy