Sales Director

MCR Hotels•Bowling Green, KY

23h•Onsite

About The Position

The Director of Sales will be responsible for meeting and exceeding group booking goals, increasing average daily rate and occupancy growth, growing market share on an annual basis, revenue maximization and expense control, and sales and/or events department oversight. They will also maintain client relationships and networking. The role emphasizes providing clean, friendly, well-organized, and safe hotels for guests, contributing to great guest satisfaction scores, and maintaining a positive and collaborative work environment.

Requirements

Previous supervisory experience preferred.
Progressive experience in the hospitality, hotel, restaurant, or service industry, including Rooms and Food & Beverage departments preferred.
Must have a positive attitude and willingness to learn.
Possess highly developed verbal & written communication skills.
Ability to influence others, negotiate, provide friendly service, and possess professional selling skills.
Must be able to work independently and simultaneously manage multiple tasks.
Must have attention to detail, meet deadlines, and demonstrate strong organization and presentation skills.
Ability to read, write, understand, and communicate effectively using the English language.
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports, correspondence, business letters, summaries, and reports in English.
Ability to speak effectively in English before groups such as customers or employees.
Ability to read and interpret business records and statistical reports in English.

Nice To Haves

Bachelor’s or Associate’s Degree Preferred.

Responsibilities

Meet and exceed group booking goals.
Increase Average Daily Rate and Occupancy Growth.
Grow market share on an annual basis.
Maximize revenue and control expenses to meet and exceed hotel profitability objectives.
Oversee operations of the hotel sales function, including sales, follow-up, and sales administration.
Execute and support the operational aspects of business booked, including generating proposals, writing contracts, and customer correspondence.
Oversee the event management of group bookings and ensure seamless on-property experience with friendly service for all contracted customers.
Maintain client relationships and networking by building and maintaining professional and active relationships with clients, third-party meeting planners, referral sites, and other key sources as lead generators.
Maintain strong visibility in local community and industry organizations by positively representing the hotel on site visits, trade shows, and sales calls.
Attend any meetings and any other functions required by the hotel or management, even outside typical office hours.