Sales Director - Central

Orange•Chicago, IL

2d•Hybrid

About The Position

The primary mission of the Director of Signature Accounts is to enhance customer relationships and drive business growth in alignment with the organization's strategic objectives. You will work toward achieving revenue and order targets and establishing long-term partnerships that elevate customer satisfaction and loyalty. This role involves managing a team of sales professionals dedicated to the largest customers in the Americas, developing account plans, building protect-and-grow strategies, and representing Orange at the executive level with customer leadership. You will foster new business opportunities within existing accounts and guide the sales team to deepen account positioning beyond traditional IT offerings, while also protecting and renewing key customer assets.

Requirements

Bachelor's degree in a relevant field such as Business Administration, Marketing, or Telecommunications.
A minimum of 10 years of experience in the telecommunications industry, specifically managing large multinational customers with complex global contracts.
Skilled in creating and executing strategic business plans to enhance market share.
Demonstrated experience in leading large multinational customers within the IT/Telecommunications sector.
Proficient in managing complex global contracts to ensure client satisfaction.
Adept at utilizing technology and tools to streamline operations and improve business processes.
Competent in data analysis to forecast sales and assess performance metrics.
Possesses strong business acumen necessary to navigate complex client needs and business dynamics.
Ability to communicate ideas clearly, fostering an environment of understanding and collaboration.
Demonstrates effective presentation skills that engage and influence stakeholders.
Holds proven leadership qualities that promote team cohesion and inspiration for achieving objectives.
Expertise in leading multinational customers.
Expertise in managing complex contracts.
Expertise in strategic planning.
Advanced business acumen.
Expertise in sales forecasting.
Advanced effective communication.
Advanced presentation skills.
Operational team leadership.
Advanced analysis and reporting.
Expert client relationship management.
Open mindedness, ability to handle pressure, leading with courage and empathy, assertiveness and communicate effectively.

Nice To Haves

Previous management experience is preferred but not required.

Responsibilities

Manage a team of sales professionals dedicated to the largest customers in the Americas.
Develop account plans and build a protect-and-grow strategy for our largest customers.
Represent Orange at the executive level with customer leadership for all assigned accounts.
Foster the development of new business opportunities within existing customer accounts.
Guide the sales team to deepen account positioning beyond traditional IT offerings.
Protect and renew our largest customer assets within the Americas.
Oversee and mentor a team of sales professionals to ensure that performance targets are met and team development is prioritized.
Conduct regular performance evaluations and provide constructive feedback to enhance team skills and capabilities.
Implement training programs that enhance the team's sales strategies and customer engagement techniques.
Achieve established revenue and order targets and identify new business opportunities within assigned accounts.
Monitor financial performance metrics to ensure profitability and viability of client contracts.
Develop budgets and forecasts to allocate resources effectively within the sales team.
Maintain sales pipeline accuracy within systems like Customer Links/Salesforce to ensure effective tracking and reporting.
Ensure forecasting accuracy to facilitate strategic planning and resource allocation.
Collaborate with other departments to align business goals and optimize overall organizational effectiveness.