Sales Director - Senior Living

Serenades West Orange•Winter Garden, FL

3d•Onsite

About The Position

At Serenades at West Orange, we place a high emphasis on the overall wellbeing of our residents and believe in providing excellent care and customer service! Come be a part of the excitement as we continue our journey of touching lives in this beautiful community and premier work atmosphere! As a certified Great Place to Work for 8 years in a row, we proudly offer eligible team members: Medical, Dental and Vision benefits, Company-paid Life Insurance and Voluntary Disability, Paid Time off and Holidays, and a 401(k) Retirement Savings Plan. You deserve to be part of our thriving culture! Apply today!

Requirements

College degree preferred.
Excellent customer service and public relations skills.
Cheerful personality.
Keen desire to serve seniors.
Five years sales/marketing experience with a proven track record.
Previously senior living experience preferred.
Effective problem-solving skills.
Creative approach to goals and problems.
Experience working with seniors.
Demonstrates proficiency in Microsoft Office and other marketing-related software.
Physically able to bend and reach.
Physically able to push and pull and lift up to 40-50 pounds if necessary.
Physically able to stand for extended periods of time.
Spends at least 30% of time on travel to referral sources in market area.

Nice To Haves

Previously senior living experience preferred.

Responsibilities

Achieve maximum occupancy and total revenue potential of the community by attracting qualified prospects and converting them into Residents.
Conduct community outreach and education activities for creating referrals.
Regularly meet goals, including but not limited to: time in selling zone, time in outreach zone, voice-to-voice calls, tours, home visits, prospect case studies and creative follow-up, and exceeding occupancy to budget.
Respond to inquiries, schedule visits, conduct tours, and close sales per sales and marketing goals.
Conduct daily and weekly reviews of prospects in the pipeline (Hot Board).
Participate in sales meetings, including semi-annual marketing meetings with AgeWell Solvere Living.
Ensure the marketing team is using Sherpa for all internal and external sales activities.
Participate in Stand-Up meetings, providing updates to team members on census, projected move-ins, tours, events, etc.
Provide Marketing Coordinator with new Resident and Family contact information to assist in the move-in process, including all required paperwork, unit readiness, and Resident requests.
Participate in events on-site as well as off-site.
Work with the Executive Director to resolve any Community first impression issues.
Review weekly productivity reports for accuracy.
Participate in weekly sales calls with AgeWell Solvere Living.
Work collaboratively with department heads to emphasize the team’s role in sales.
Provide Manager on Duty weekend coverage as scheduled.
Update key competitor evaluations and price surveys semi-annually.
Follow all emergency procedures.
Understand all safety practices and procedures.
Exhibit excellent customer service and public relations skills.
Promote the Community in a positive manner and effectively communicate AgeWell Solvere Living Managed Community values to residents, families, visitors, and team members.