Sales Director/Manager - Facility Management

CAF Outdoor CleaningCharlotte, NC
Remote

About The Position

CAF is seeking a Director/Manager – Facility Management Sales (Channel Builder) to launch and scale a brand-new growth channel in the U.S. This is a high-visibility, high-impact role for a senior seller who thrives on the hunt, enjoys building relationships from scratch, and knows how to win complex, multi-site enterprise deals. CAF currently partners with 35,000+ retail locations and has a strong track record selling into industries like parking garages, banks, government, fast food/QSR, and commercial cleaning providers. This role requires an entrepreneurial senior seller who is comfortable calling into FM operators, earning trust, winning enterprise deals, and shaping a new growth engine. The role reports directly to CAF’s EVP of Sales and requires an ownership mentality and an “all in” commitment. This position will be a critical driver of CAF’s next growth engine, and the right candidate will have the opportunity to influence strategy, shape channel direction, and help build what success looks like.

Requirements

  • Strong understanding of the B2B enterprise sales process.
  • Proven ability to generate pipeline from scratch and sell through long, multi-stakeholder cycles.
  • Strong negotiation skills and ability to close deals.
  • Excellent interpersonal and relationship-building skills.
  • Strategic thinking paired with hands-on execution (you can build the plan AND run the calls).
  • Ability to multitask, stay organized, and move fast in a high-growth environment.
  • Strong written, verbal, and presentation skills.
  • Comfortable working independently while collaborating with leadership and internal teams.
  • Proficiency in Microsoft Office and CRM systems (HubSpot preferred).
  • Effective home office environment (US-based).
  • Willingness to travel nationally up to 20%.
  • 5+ years of experience in B2B enterprise sales (facility management, janitorial, commercial services, or related industry preferred).
  • Proven success winning multi-site or enterprise accounts.
  • Undergraduate degree preferred.

Nice To Haves

  • Facility Management industry experience is strongly preferred.

Responsibilities

  • Grow Channel Sales: Build CAF’s Facility Management channel from scratch by identifying and closing new FM opportunities nationwide.
  • Build a full sales funnel through outreach, networking, and strategic prospecting.
  • Win enterprise and multi-site agreements.
  • Own the Full Sales Cycle: Target, cold call/outreach, run discovery, develop proposals, negotiate, and close.
  • Navigate multi-stakeholder deals involving end users, FM operators, and service providers.
  • Develop Channel Strategy: Help define CAF’s go-to-market approach for the FM space.
  • Provide market feedback to leadership to guide investment, product priorities, and sales strategy.
  • Build Relationships & Partnerships: Work with CAF’s existing relationships and partners (ex: JLL, SP+, QSR, parking, multi-site operators) to expand reach and build credibility.
  • Build trust with senior decision-makers and position CAF as a long-term partner.
  • Account Management + Growth: Maintain and grow accounts through reorders, training, and product expansion.
  • Ensure adoption and long-term success through collaboration with customer leadership teams.
  • Track pipeline and accounts in HubSpot.
  • Travel approximately 20% nationally for customer meetings, site visits, and key industry events.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Long Term Disability
  • EAP (Employee Assistance Program)
  • Wellness Reimbursement Program (gym, golf, activity passes, massage, etc.)
  • 401(k) Retirement Plan
  • Performance Bonus or Commissions
  • Tickets at Work Program
  • Flexibility in schedule when needed
  • Educational learning opportunities
  • Recognition/rewards for anniversaries, birthdays, and for going above and beyond
  • PTO/Vacation/Sick Policy
  • 11 Paid Holidays (including Christmas week!)
  • Maternity/Paternity Leave
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