Sales Development Representative, School Bus

Safe Fleet•Coquitlam, BC

10d•CA$48,000 - CA$58,000

About The Position

The Sales Development Representative (SDR) will be the first point of contact for prospective customers looking for information about our products, the consistent voice that checks in with existing customers to ensure they are happy with the solutions we’ve provided and that they are aware of any new or additional solutions we can offer. The SDR will be the primary support person for our busy Transit Sales Executives, operating out in the field.

Requirements

At least 1 year of previous experience in sales or customer service (not retail)
Highly motivated with a desire to be successful
Excellent interpersonal, written and oral communication skills
Strong understanding of Internet-based tools and MS Office apps
Commitment to providing ‘World-class’ customer service
Capacity to learn about and speak confidently regarding a wide range of technology products
Excellent listening skills and the ability to ask probing questions, understand concerns and overcome objections
Excellent organizational and time management skills
Availability to work Mon – Fri, 6am – 2.30pm

Responsibilities

Strive to create new business within assigned territories by reaching out to new accounts, and introducing or selling new solutions to already existing accounts
Provide outstanding Customer Service via phone or telephone
Work within CRM to enter sales orders and modify orders when required
Coordinate sales processes and activities; make warm and cold calls to generate revenue growth and support strategic campaigns in cooperation with the Sales Executives and Management
Place outbound follow-up calls to sales leads
Book appointments and webinars for the Sales Executives in support of sales strategies
Update CRM with activities and contact records
Provide follow-up to existing/prospective customers regarding sales, product inquiries
Develop and maintain strong rapport with customers in your territory
Work with the Sales Manager and Sales Executives to align goals, priorities and methodologies for your territory
Perform other relevant duties that may be assigned from time to time