Sales Development Representative

Lexipol LLC•Frisco, TX

4d•$80,000 - $90,000•Remote

About The Position

The Sales Development Representative (SDR) team at Lexipol initiates contact with prospective clients through outbound calls and emails, engaging in interest-generating conversations to qualify leads and determine product fit. This role drives the prospecting and lead engagement phase of the sales funnel. The SDR is responsible for generating new business opportunities by making outbound calls and setting appointments for the software-as-a-service (SaaS) sales team. As the first point of contact, a positive and professional attitude is essential. This is a performance-based role measured by efficiency and effectiveness in generating interest and setting qualified appointments. The position is remote. Lexipol SDRs have a higher-level role than in many companies, following a needs-based solution selling process to heighten prospect interest.

Requirements

1-2 years of experience in outbound sales or appointment setting, preferably in a SaaS or technology-related field.
Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with potential customers.
Results-driven and comfortable working in a fast-paced, high-growth environment.
Familiarity with Salesforce and/or other CRMs for tracking and prospecting.

Nice To Haves

Consistent track record of meeting sales targets in a territory.
Excellent prospecting and telephone sales abilities.
Proven ability to rapidly build rapport and gain the confidence of prospects and clients.
Public safety centric consultative sales approach.
Proven ability to self-manage daily sales tasks, activity, and quota attainment.
Proficient with Salesforce, Microsoft Office Suite applications, or other CRM.
Documentation Mindset: willingly enter high levels of documentation to facilitate the sales process.

Responsibilities

Achieve/exceed quota targets for SDR Quarterly Revenue.
Create and execute a territory prospecting plan in collaboration with partnered Senior Account Executives (SAEs).
Follow a daily process of plan, execute, assess, adjust, and execute.
Assess the effects of actions and behaviors, making adjustments to meet objectives.
Cross-sell prospects on various solutions.
Partner with aligned SAEs to develop the territory to consistently meet or exceed revenue quota.
Generate a pipeline of new opportunities to achieve targeted revenue goals.
Conduct 50 or more activities per day through a combined total of emails and phone calls.
Conduct outbound calls to prospective customers to introduce software solutions, qualify leads, and schedule appointments.
Research and identify new potential customers and decision-makers within target accounts.
Keep accurate records of prospecting activities and sales opportunities in Salesforce.
Collaborate with sales and marketing teams on messaging and strategies.
Continuously improve sales skills and product knowledge through training and coaching.
Conduct educational calls and needs assessments of each prospect.
Schedule solution meetings with SAEs.
Build a pipeline of online demo meetings for partnered SAEs for the following week.
Consistently book 10 demos per week for partnered SAEs.
Follow a disciplined approach to maintaining a rolling pipeline, keeping it current.
Maintain CRM system daily by documenting thorough and accurate customer and pipeline information.
Find untapped revenue through gathering referrals, referred introductions, intel, and networking.
Consistently follow the communication cadence pattern with prospective agencies.
Uncover and discover additional opportunities for Lexipol to partner with agencies through product and service utilization.
Assess how each agency is managing, disseminating, and maintaining their policies.
Assess how each agency is conducting their training, and their training goals and requirements.
Assess each agency's approach to wellness initiatives, including resource availability and utilization/engagement effectiveness.
Work with internal stakeholders, including SAEs, Customer Success Managers, and Business Development Managers, to optimize growth.
Partner with, inspire, and provide effective communications with multiple levels of personnel within Lexipol.
Foster a culture of collaboration and teamwork.