Sales Development Representative (11-50 Users)

Connecteam•Texas, United States, TX

About The Position

This is an inbound Sales Development Representative role focused on engaging leads who have signed up for a free trial with Connecteam. The main goal of the role is to connect with inbound leads, qualify their needs, and book demos for the Account Executive team. You will play a key role in creating a strong first impression for prospects, understanding their business needs, and helping move opportunities through the pipeline. This is a fast-paced role that requires strong communication skills, curiosity, adaptability, and a drive to succeed. If you enjoy speaking with prospects, qualifying opportunities, and helping drive pipeline growth, this role is for you. The SDR role will be calling leads who signed up for a free trial with Connecteam. The SDR will be responsible for identifying and qualifying sales opportunities in the North America region. Supporting the pipeline growth for the Account Executive team. Daily tasks will include engaging with inbound prospects, initiating outreach through multiple channels, setting up and leading discovery calls, and managing lead follow-up. The SDR will work closely with the sales team to ensure a smooth handoff and alignment on ideal customer profiles and messaging.

Requirements

1+ years of SDR/BDR experience in SaaS or tech sales
Tech-savvy with fast onboarding capability
Energetic, driven, and ready to grow into an AE role
Strong objection handling and demo confirmation discipline
Independent and curious to learn

Nice To Haves

Opportunity to help build processes and playbooks
Fast learning environment with high visibility
Strong growth path

Responsibilities

Engage with inbound leads who have signed up for a free trial.
Qualify leads based on their needs.
Book demos for the Account Executive team.
Create a strong first impression for prospects.
Understand prospect business needs.
Help move opportunities through the pipeline.
Identify and qualify sales opportunities in the North America region.
Support pipeline growth for the Account Executive team.
Engage with inbound prospects.
Initiate outreach through multiple channels.
Set up and lead discovery calls.
Manage lead follow-up.
Work closely with the sales team to ensure smooth handoff and alignment on ideal customer profiles and messaging.