Sales Development Representative

SmartBear • Somerville, MA

1d • Onsite

About The Position

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams. SmartBear is trusted by more than 16 million developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s best-loved brands include Swagger, TestComplete, Reflect, QMetry, Zephyr, and more. As stewards of a collaborative open source community, SmartBear meets customers where they are to make our technology-driven world a better place. At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission. The Sales Development Representative will be part of a high energy, collaborative environment. Throughout your SDR tenure, you’ll work directly with Account Executives and Sales Managers to strategize on targeted outreach and to gain exposure to the entire sales cycle. An extensive tech stack including Salesforce, Outreach, ZoomInfo, Gong, Linkedin Sales Navigator, 6sense, Drift, and AppAnnie will be at your fingertips. You will follow up on inbound leads and run targeted ABX campaigns to generate pipeline for the sales team – for both net new and existing customers. The Sales Development Representative (SDR) position at SmartBear offers a great opportunity to rapidly advance your sales career at a cutting-edge tech company located in Somerville, MA. SmartBear is looking to hire motivated SDRs to help generate a robust pipeline of qualified opportunities. Successful SDRs can be promoted to an Account Executive position within 12 months (sometimes faster!). As an SDR in the Somerville office, you’ll have the opportunity to be a part of a world-class sales team that is both highly competitive and collaborative. Each SDR is paired with an Account Executive mentor from the Sales team and receives consistent coaching and training from leadership and their peers throughout the program. The environment fosters accelerated professional growth and shapes the next generation of Sales Professionals here at SmartBear.

Requirements

• 1-2 years in a customer-facing role
• Strong communication skills
• Highly coachable with a strong willingness to learn
• Passionate desire to move up within a sales organization
• Local to our Headquarters in Somerville, MA

Responsibilities

• Work & qualify inbound leads via phone, email & chat
• Conduct high volume outreach (60-100 activities per day)
• Convert qualified conversations/leads to pipeline for sales team
• Collaborate with Account Executives to generate targeted Outbound campaigns
• Receive consistent training and enablement on product knowledge and sales skills

Benefits

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears ; we even encourage our crew to take their birthdays off .
• We are guided by a People and Culture organization - an important distinction for us.
• We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.
• Transparency in pay is part of how we build trust—with our employees, candidates, and community.
• Our compensation philosophy is grounded in market competitiveness, internal equity, and rewarding impact.
• Performance-based bonuses for eligible roles
• A generous benefits package that supports employees’ health and well-being
• Promotes work-life balance through flexible time off
• Hybrid work options
• Professional development opportunities
• An inclusive, collaborative culture where everyone can thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees