(US) Sales Development Representative

PointClickCare

2d•Remote

About The Position

At PointClickCare, our mission is to help providers deliver exceptional care, starting with our people. As a leading health tech company, we empower our employees to innovate and shape the future of healthcare. With a vast dataset and a Marketplace of integrated partners, our platform serves numerous provider organizations, making a real difference in millions of lives. We reinvest a significant percentage of our revenue into research and development, ensuring our employees have the resources to innovate and make a lasting impact. PointClickCare empowers its people to be the architects of a smarter healthcare future, human-first and accelerated by AI. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making, enhancing collaboration and improving outcomes. We uncover AI expertise during hiring and invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare so it doesn’t just survive, it thrives.

Requirements

Goal oriented, driven, and positive.
Passion for sales and learning what makes businesses tick.
Resilient and doesn’t let customer rejections slow you down.
Passion for the industry we serve.
Exceptional verbal and written communication skills.
Accountability, so you are reliable in delivering on what you commit to.
Exceptional at building strong relationships at all levels.
Strong organizational, planning, and prioritization skills.
Consistently strive to improve yourself and find ways to develop professionally.
Think outside the box and find creative solutions to problems.
Some experience in entry level sales.
Hold a Post-Secondary Degree/College Diploma.
Some experience using CRM systems but is not a requirement (ideally with Salesforce).

Responsibilities

Building New-Logo and Install Base sales pipeline by attracting and qualifying prospects who are evaluating or considering electronic health record products and services.
Generating leads and collaborating on targeted campaigns to build and increase our customer base.
Helping generate opportunities for both our New-Logo and Install-Base AE’s.
Offering a strategic approach to territory planning, account planning, account cohorting, and the pre-discovery stage.
Engaging with assigned territory of prospects to understand their business, uncover challenges, generate interest, and set up a discovery call with our AE’s.
Using our Customer Relationship Management (CRM) system to track progress, schedule activities, and document relevant information on prospective and current customers.
Conducting in-depth research and coming up with strategic ways to increase wallet share within the assigned client list.
Contributing to booking and revenue targets.
Being the first point of contact with prospects, establishing a positive relationship and experience.
Responsible for the strategy and implementation of account-based campaigns and tactics to drive pipeline from a key accounts list (developed in collaboration with Account Executives and Marketing).