Sales Development Representative

Reputation

5d•Remote

About The Position

The Reputation Sales Development Representative (SDR) holds an important position at the top of the sales funnel for the entire company. The SDR is often our customer’s first experience with Reputation so you will need to be able to make a great first impression to earn the right to qualify our leads and identify what the appropriate next steps should be. Today’s SDR at Reputation operates as a strategic, insight-led operator, combining: Deep account research AI-powered workflows Commercial thinking High-quality, relevant outreach You will be responsible for identifying, engaging, and qualifying high-value opportunities, acting as the first meaningful interaction prospects have with our brand. This role is ideal for individuals who thrive on thinking, learning, and executing with precision, rather than just high activity volume. We hire and develop SDRs based on six core competencies: Curiosity – You go beyond surface-level research to deeply understand accounts and buyer challenges Coachability – You actively seek feedback and improve quickly Consistency – You build disciplined workflows and execute reliably over time Commercial Thinking – You prioritize the right accounts and focus on business impact Communication Clarity – You craft clear, compelling, and relevant messaging Commitment – You take ownership of outcomes and proactively solve problems

Requirements

1+ years in a customer-facing or sales-related role (SaaS experience a plus, not required)
Strong written and verbal communication skills
Ability to think commercially and prioritize effectively
High level of curiosity and learning agility
Comfort using (or willingness to learn) AI tools and modern sales technologies
Structured, disciplined approach to work and time management
Ownership mindset with a bias toward action
Experience using Salesforce or other CRM

Responsibilities

Conduct deep account and persona research to identify high-potential opportunities
Use AI tools and workflows to enhance prospecting, personalization, and productivity
Develop insight-led outreach across email, phone, and social channels
Qualify inbound and outbound opportunities with a strong focus on business value and fit
Partner closely with Account Executives to build and progress pipeline strategically
Continuously test and refine messaging based on performance and feedback
Maintain accurate and structured data in CRM (e.g. Salesforce)
Additional duties as assigned

Benefits

Flexible PTO for salary paid employees
Hourly employees accrue PTO based on tenure & receive 5 sick days annually.
10 company paid holidays plus 4 “Extended Company Holidays,” which are additional paid days off for the company.
Multiple medical and dental plan options, plus 100% company paid vision coverage
401k available through Fidelity
Paid Parental Leave for all eligible employees as of day 1 of employment
Employer paid short and long term disability and life insurance
Critical Illness, Accident & Hospital Indemnity insurance
Employee Assistance Program (EAP)
PerkSpot: Employee discount program
Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships
Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health
Omada: Virtual prevention and physical therapy program
Ladder: Supplemental life insurance
SoFi: Financial wellbeing platform with 1:1 advice
Fetch: Pet insurance discount program
Spring Health for Guardian: Virtual mental health support
XP Health for Guardian: Virtual eyewear platform
Rate.com: Mortgage services discount program