Sales Development Representative

Ryder Supply Chain Solutions•Miami, FL

1d•$50,000 - $60,000•Onsite

About The Position

The Sales Development Representative (SDR) SCS DTS plays a critical role in expanding Ryder’s customer base by identifying, qualifying, and advancing new business opportunities. This individual will generate leads, engage prospective customers, and connect them with the appropriate sales partners to drive pipeline growth. This role actively promotes Ryder’s full portfolio of solutions, with a strong emphasis on cross-selling across Ryder’s business segments and advancing integrated, end-to-end Port-to-Door strategies.

Requirements

Strong verbal and written communication skills with the ability to engage professionally at all levels, Required
Demonstrated problem-solving and critical-thinking capabilities, Required
Proven ability to build and maintain relationships internally and externally, Required
Effective negotiation and influencing skills, Required
Highly competitive, results-driven mindset with a commitment to team success, Required
Strong organizational skills with attention to detail and consistent follow-through, Required
Ability to manage multiple priorities and workflows simultaneously, Required
Ability to thrive in a fast-paced, metrics-driven environment, Required
Proven track record of meeting or exceeding activity and pipeline generation targets, Required
Proficiency in MS Office (Outlook, Excel, Word, PowerPoint). Intermediate, Required
Demonstrated experience with CRM platforms (Salesforce) Intermediate, Required

Nice To Haves

Bachelor's Degree in Business, Logistics, Supply Chain, or related field, Preferred
Two (2) years to Four (4) years or more in experience in sales development, inside sales, or logistics/transportation, Preferred
Experience within Ryder or strong familiarity with Ryder’s business segments Intermediate, Preferred

Responsibilities

Conduct outreach via phone, email, and digital channels to secure meetings and move opportunities forward.
Represent Ryder’s products and services with comprehensive knowledge, offering solutions that align with customer needs, including promotion of Ryder’s Port-to-Door capabilities.
Generate, qualify, and advance outbound leads through the marketing and sales funnel.
Work closely with internal teams to build account intelligence, relationship maps, and targeted use cases
Maintain accurate and timely records of all customer interactions in CRM (Salesforce), including next steps and follow-ups
Consistently follow up with prospects and nurture opportunities across multiple touchpoints
Provide structured feedback on market trends, customer needs, and competitive insights.
Support continuous improvement initiatives across lead generation efforts.
Contribute to campaign effectiveness by sharing insights on messaging and lead quality.
Perform other duties as assigned.