Sales Development Representative

7shifts•Toronto, ON

5d•CA$50,000 - CA$60,000•Hybrid

About The Position

As the Sales Development Representative at 7shifts, you will drive revenue growth by converting inbound trial users into customers. Reporting to the Senior Manager, Sales Development & Partnerships, you will manage a high-volume pipeline, make daily outbound calls to engage prospects, and maintain accurate records in our CRM. This role offers the opportunity to develop deep product knowledge, gain insights into our customers, and build essential sales skills. You’ll tackle challenges like overcoming objections, refining outreach strategies, and collaborating with teams across the company, all while making a direct impact on our business. We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply.

Requirements

1+ years of cold calling or outbound sales experience, with a proven ability to engage and convert prospects
Strong verbal and written communication skills, with the ability to successfully engage prospects
Excellent time management and organizational skills, with the ability to prioritize tasks effectively
Comfortable working in a fast-paced, dynamic environment where priorities can shift quickly
Proven track record of success, whether through sales achievements, competitive performance, or goal-driven results

Nice To Haves

Previous experience working in the restaurant or tech industry
Proficiency with CRM systems (e.g., Salesforce, HubSpot, Pipedrive) or sales engagement platforms (e.g., Outreach)
Familiarity with the 7shifts product

Responsibilities

Manage a high-volume pipeline of inbound trial users, focusing on converting them into paid subscribers or scheduling demos with Account Executives
Make 50-70+ outbound calls daily to engage trial users, answer questions, and drive conversions
Keep an organized pipeline by maintaining accurate records and updating Salesforce to track outreach and follow-ups
Leverage sales tools like Outreach, Zoom, Vidyard, and Salesforce to connect with prospects and generate new business
Qualify and prioritize leads, ensuring a seamless handoff to Account Executives when needed
Deliver personalized follow-ups to increase engagement and maximize conversion opportunities
Continuously improve outreach strategies based on performance data and feedback to enhance results