Sales Development Representative

NinjaOne • Austin, TX

1d • Hybrid

About The Position

As a Sales Development Representative, you will research potential clients, connect with and educate prospects, and qualify leads. This will be achieved through outreach methods such as cold calls, emails, or social networking, with the primary goal of scheduling demos for your assigned Account Executive. The role is suitable for individuals from non-tech sales backgrounds (e.g., car sales, insurance sales, phone sales, logistics sales) or technical backgrounds (e.g., cybersecurity, computer science, IT) who are eager to transition into a tech sales career. The position is hybrid, requiring in-office presence on Monday, Tuesday, and Thursday, plus additional days as needed. During the first month of training, daily in-office attendance is mandatory.

Requirements

• Competitive eagerness to set yourself apart and achieve success
• Aggressive, energetic self-starter who enjoys working in a quota-driven environment, works well under pressure, and enjoys being on a large team
• Superior verbal and written communication skills via phone and email, with a keen attention to detail and excellent follow-up skills
• Excellent listening and analytical skills to assess the interests of prospects
• Experience meeting minimum call volume and/or talk-time goals
• Strong organizational skills and ability to manage time and workload
• Technical aptitude and the ability to successfully demonstrate and convey the value proposition behind NinjaOne’s IT management software
• Coachable and eager to learn, with a solid work ethic and positive attitude
• Ability to work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures

Nice To Haves

• Experience with Salesforce (or other CRM), SalesLoft, and other sales tools
• Experience specifically working in or with, or selling, to IT departments, Resellers, MSPs, and Director/C-Level IT executives

Responsibilities

• Grow your individual book of business by proactively generating new qualified leads
• Identify, connect with, qualify, sort, and track leads
• Hustle to achieve and exceed various core metrics, quotas, and KPIs as set by your manager, such as a minimum number of daily cold calls, emails, etc.
• Display exceptional cold-call prospecting using consultative phone skills, including the ability to clearly articulate, inspire, project confidence, influence, overcome objections, and remain resilient throughout
• Utilize Salesforce to ensure activities are documented properly, contact information remains updated, opportunities are forecast accurately, and adequate information regarding the prospect and/or opportunity is communicated
• Maintain knowledge of market conditions and competitive activities
• Other duties as needed

Benefits

• We are a collaborative, kind, and curious community
• We honor your flexibility needs with full-time work that is hybrid remote
• We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance
• We help you prepare for your financial future with our 401(k) plan
• We prioritize your work-life balance with our unlimited PTO
• We reward your work with opportunity for growth and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed