Sales Development Representative I

Tosca•Atlanta, GA
•Hybrid

About The Position

As a Sales Development Representative, you'll help drive Tosca's growth by identifying and engaging prospective customers, qualifying sales opportunities, and supporting the development of a healthy sales pipeline. You'll work closely with Marketing and Commercial Sales to connect with potential customers, understand their business needs, and schedule meetings for the sales team.

Requirements

  • Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
  • 0-2 years of experience in sales development, inside sales, marketing, customer service, or another customer-facing role.
  • Strong verbal and written communication skills.
  • Natural curiosity with the ability to ask questions, listen, and learn about prospective customers' needs.
  • Positive attitude, strong work ethic, and willingness to learn.
  • Self-motivated, organized, and able to manage multiple priorities in a fast-paced environment.
  • Strong attention to detail and commitment to maintaining accurate customer and activity records.
  • Comfortable learning and using technology, including Salesforce, LinkedIn, and other sales enablement tools.

Nice To Haves

  • Experience with Salesforce or other CRM platforms is a plus.

Responsibilities

  • Engage and qualify inbound leads generated through marketing campaigns.
  • Conduct outbound prospecting through phone, email, LinkedIn, and other channels.
  • Identify customer needs, challenges, and business opportunities through effective discovery conversations.
  • Build and nurture relationships with prospective customers across target industries.
  • Schedule qualified meetings and ensure smooth handoff of opportunities to the Commercial Sales team.
  • Maintain accurate customer, activity, and opportunity data within Salesforce.
  • Leverage sales technology and data insights to improve outreach effectiveness and conversion rates.
  • Collaborate with Marketing, Sales, Customer Experience, and Data & Insights teams to drive pipeline growth.
  • Track progress against activity, meeting, and pipeline generation goals.
  • Share customer feedback and market insights to support continuous improvement and business growth.

Benefits

  • Multiple healthcare plan options (including medical, dental, and vision coverage)
  • 401(k) retirement plan with a company match
  • Paid time off
  • Paid parental leave
  • Company-paid life insurance
  • Short-term disability coverage
  • Long-term disability for eligible roles
  • Tax-advantaged health accounts (HSA with employer contributions and FSA programs)
  • Employee Assistance Program
  • Fitness reimbursement program
  • Educational assistance
  • Employee discount programs
  • Optional supplemental insurance (e.g., accident, critical illness, hospital indemnity)
  • Legal/identity theft protection plans
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