Sales Development Representative I - San Antonio, TX

Rackspace Technology•San Antonio, TX

2d•$48,204 - $84,748•Hybrid

About The Position

This position is only considering candidates local to our San Antonio, TX offices as it will be on a hybrid on-site schedule. Makes outbound sales contact (including cold calling) and pursues sales leads to develop a portfolio of buying customers. Accepts orders, closes sales, maintains customer records and completes required documentation. Identifies and qualifies prospective customers and records sales prospecting activity in computer-based tracking systems. May have an assigned product line that may overlap other sales teams' territories. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. Requires conceptual knowledge of theories, practices, and procedures within a job discipline. Performs routine assignments using existing procedures. Receives instruction, guidance and direction from more senior level roles. Entry level to a professional career progression.

Requirements

Entry Level knowledgeable in professional sales training and sales process
Entry Level understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in own job discipline
Entry Level knowledge of Rackspace product portfolio, strategy, competitors, and customers
Active Listening
Business/Sales Development Skills
Client/Customer Service
CRM Software Skills
Data Analysis
Data Management
Leadership
Negotiation Skills
Objection Handling
Public Speaking
Presentation Building
Project Management
Sales Closing Skills
Sales Lead Generation Skills
Sales Management
Sales Prospecting Skills
Sales Strategy Skills
High School Diploma or regional equivalent required
Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement
0 - 2 years of experience in the field of role required

Responsibilities

Other Incidental tasks related to the job, as necessary.
Utilizes provided information to contact potential customers regarding Rackspace products.
Conduct needs analysis and determine prospects pain points to determine how the Rackspace solution will speak to those needs. Researches market segments to identify potential customers and makes first contact.
Develop new business via telephone and mass communication such as email and social media to introduce the Rackspace solutions and identify appropriate buyers within the target market.
Prepare and analyze leads pipeline reports and dashboards.