Sales Development & Operations Specialist

Growth Acceleration Partners • Colorado Springs, CO

47d • Remote

About The Position

Growth Acceleration Partners (GAP) is seeking a Sales Development & Operations Specialist to drive revenue growth by integrating outbound prospecting, sales execution, and operational support. This role bridges sales development, pipeline operations, and Account Executive (AE) enablement, focusing on both new opportunity creation and the efficient management of active deals. The specialist will collaborate with AEs and sales leadership on outreach, pipeline management, meeting coordination, and event follow-up, while also leading structured outbound campaigns to generate qualified sales conversations. This position offers direct client interaction with U.S.-based clients and mentorship from experienced GAP sales leaders. GAP is a woman-owned company headquartered in Austin, Texas, with a strong focus on employee development through education, English classes, and training in cutting-edge technologies like AI, data analytics, and machine learning. The company values customer and employee success, aiming to provide solutions that deliver critical business outcomes and foster long-term success for its employees and communities.

Requirements

• Bachelor’s degree required (Business, Marketing, Engineering, or related field preferred).
• Minimum 3+ years of experience in IT services sales development, CRM hygiene, and outreach-based lead generation for U.S.-based clients.
• Proven experience working with U.S. clients and distributed teams based in LATAM.
• Track record of supporting sales pipelines, meeting scheduling, outbound campaigns, and revenue-generating initiatives.
• Strong experience in outbound prospecting and sales execution.
• Ability to support multiple Account Executives and manage several opportunities simultaneously.
• Experience working with CRM platforms (Salesforce preferred).
• Familiarity with LinkedIn Sales Navigator, ZoomInfo, Gong, Artisan, Apollo, and similar sales enablement tools.
• Understanding of software development, data engineering, AI, or IT services concepts.
• Strong organizational skills with the ability to balance outbound activity and ongoing sales support.
• Excellent written and verbal communication skills in English and Spanish.
• Ability to manage multiple inboxes, LinkedIn accounts, and pipelines with close attention to detail.
• Bilingual (English/Spanish) – full professional fluency in English.
• Highly organized and detail-oriented, with strong time and priority management.
• Strong relationship-building and stakeholder management skills.
• Comfortable working in a fast-paced, remote, and evolving environment.
• Growth mindset with openness to feedback and continuous improvement.

Nice To Haves

• Valid U.S. visa (B1/B2 or equivalent).
• Availability to travel as needed.
• AI tools knowledge.

Responsibilities

• Design and execute outbound campaigns (LinkedIn, email, cold calling) to generate qualified sales conversations.
• Identify and engage decision-makers at U.S.-based mid-market companies who could benefit from GAP’s IT services by leveraging intent data via tools like Aristan, Apollo, Zoominfo, and others.
• Qualify prospects and schedule meetings with Account Executives.
• Test, refine, and optimize messaging by industry, persona, and campaign performance via A/B testing.
• Provide operational and execution support to Account Executives by managing follow-ups, pipeline updates, and opportunity tracking.
• Coordinate meetings, calendars, and multi-touch follow-ups with prospects on behalf of AEs when required.
• Support active opportunities through ongoing communication via LinkedIn, email, and phone calls.
• Assist with event-related outreach and post-event follow-up to convert encounters into qualified sales conversations.
• Maintain consistent communication flow between prospects, AEs, and internal stakeholders.
• Maintain a clean, accurate, and up-to-date Salesforce CRM, ensuring full visibility into pipeline activity.
• Track outreach efforts, meetings scheduled, opportunity status, and follow-up actions.
• Support weekly reporting on pipeline progress, meetings, and execution metrics.
• Collaborate with sales leadership to prioritize opportunities and align execution with revenue goals.
• Use tools like Artisan, ZoomInfo, and Apollo to identify target accounts and prioritize outreach based on buying signals.
• Leverage LinkedIn Helper 2 to automate and manage personalized connection requests and follow-up messaging.
• Contribute to the continuous improvement of GAP’s sales playbooks and best practices.

Benefits

• Base salary plus performance-based commissions and bonuses aligned to qualified meetings and closed deals.
• Investment in education, onsite English classes and training in the latest technologies, including AI, data analytics and machine learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level