Sales Development Manager

Flex • New York, NY

1d • Hybrid

About The Position

We are seeking a dynamic and results-driven SDR Manager to lead one of our sales development representative teams. This is a high-impact role critical to our next phase of growth. As a SDR manager, you will own the performance, development, and success of a team of SDRs focused on acquiring and expanding relationships with our partners and customers.
The ideal candidate is a strong people leader with a proven track record of developing strategies to exceed business development targets and a passion for building high-performing, customer-centric SDR teams.
This is a hybrid position with on-site expectations of 2-3 days per week in one of our hubs: NYC, SF, SLC. For candidates outside of those locations, you may be eligible for our relocation assistance program.

Requirements

• 4+ years of professional experience, including experience leading or mentoring SDRs or inside sales teams
• Proven track record of meeting or exceeding pipeline generation or quota targets, both individually and as a leader
• Strong ability to coach SDRs on effective outreach, messaging, and qualification techniques
• Demonstrated capability to build relationships with middle management and senior stakeholders
• Excellent written and verbal communication skills
• Ability to be flexible, adaptive, and thrive in a fast-growing, evolving environment
• Skilled in CRM usage and pipeline reporting; familiarity with sales engagement tools is a plus
• Able to work both independently and collaboratively across teams

Responsibilities

• Lead, coach, and develop a team of 5–8 SDRs to achieve and exceed pipeline generation goals
• Monitor individual and team performance metrics, providing structured feedback and managing performance plans as needed
• Implement scalable outreach strategies and prospecting best practices across phone, email, and social channels
• Partner with Sales and Marketing leadership to optimize lead flow, segmentation, and messaging for key personas
• Ensure fast, consistent follow-up on inbound leads and alignment with AE handoff processes
• Conduct regular call reviews, pipeline reviews, and skill-based training to support SDR growth
• Collaborate cross-functionally to support territory planning, campaign execution, and other strategic revenue initiatives
• Manage team scheduling, capacity planning, and hiring needs as the organization grows
• Handle ad-hoc projects/initiatives for the sales organization

Benefits

• Competitive medical, dental, and vision available from Day 1
• Company equity
• 401(k) plan with company match (our company match kicks off at the beginning of 2026)
• Unlimited paid time off + 13 company paid holidays
• Parental leave
• Flex Cares Program
• Free Flex subscription
• Competitive compensation + company equity
• Unlimited PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees